Regional Compliance & Data Quality Support Officer

This vacancy is only available to existing Civil Service employees and employees of accredited non-departmental public bodies (NDPBs). Please review the Eligibility section before you apply.

General Information

Salary £29,303 - £31,061. Working pattern: Full Time, Part Time, Part Time/Job Share, Flexible Working. Location: Aldershot, Barnstaple, Basingstoke, Bath, Bodmin, Bournemouth, Bristol, Cheltenham, Exeter, Gloucester, Havant, Newport (Isle of Wight), Newton Abbot, Plymouth, Poole, Portsmouth, Salisbury, Southampton, Swindon, Taunton, Torquay, Truro, Weston-super-Mare, Weymouth, Winchester, Yeovil. Closing Date: 10-Nov-2025. Post Type: Permanent. Civil Service Grade: EO. Number of jobs available: 1. Reserve List: 12 Months. Job ID: 11219.

Descriptions & requirements

About Us

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, helping people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice.

About The Role

The Compliance and Data Quality Support Officer will work to support HMCTS’s compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role reports to the Regional Performance Lead and provides administrative and analytical support to ensure compliance and data quality reporting requirements and practices are embedded within a region. This includes acting as a first point of contact for front-line regional staff undertaking compliance and data quality reporting to provide advice, resolve issues and escalate key findings. The role also involves monitoring courts’ completion of required reports and undertaking analysis to visualise and present this to the Regional Performance Lead. This work supports the Regional Delivery Director and Service Owner in improving compliance and data quality across the region, by ensuring courts regularly monitor and report on key compliance and quality indicators.

Accountable To The Regional Performance Lead For

Monitoring Data Quality Activity Reporting:

• Monitor the completion of required data quality activity reports on a weekly, monthly, and quarterly basis, undertaken by geographically dispersed frontline staff.
• Develop a virtual community of frontline staff undertaking data quality reporting, ensuring they are supported and guided effectively. Develop and maintain effective means of regular communication that enables you to provide direction and guidance and allows staff to escalate issues and queries as required.
• Produce management information and insight relating to compliance and data quality activity reporting within your region. Identify trends and issues that require resolution and communicate these to decision-makers. Regularly present this to the Performance Lead.
• Liaise with the wider network of Compliance and Data Quality Support Officers to provide responses to queries where information is already recorded or known in the corporate memory.
• Provide advice and guidance on compliance and data quality matters escalated to you by frontline staff. Decide when necessary to escalate issues further for senior staff awareness and involvement.

Application Lead Criterion: Making Effective Decisions. A sift based on this behaviour may be held if a large number of applications are received.

Additional Information

The post holder will be based at one of our HMCTS sites in the South West Region. Occasional travel across the region may be required.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home. All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity. Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and reviewed regularly. Applications for part-time working will be considered; however, due to the nature of the role, the minimum hours would be 30 hours per week over 5 days.

Reserve List information

The reserve list for this campaign will be managed in accordance with location preferences and we will appoint in merit list order for each location. A locational reserve list will be held for 12 months for candidates who meet the role’s benchmark. Please indicate preferences only if you are prepared to work there.

Skilled Worker Visa

From 22 July 2025, the Government increased the salary threshold and skills level for Skilled Worker visas. This role does not meet the eligibility criteria for sponsorship if you are applying for a Skilled Worker Visa for the first time. The Department cannot sponsor you unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, raise this during vetting checks and eligibility will be assessed accordingly. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and the United Kingdom. You can read more about Skilled Worker visas and eligibility criteria.

Benefits

The MoJ offers a range of benefits including: Annual Leave, Pension, Training, Networks, and other family-friendly policies. See the original document for full details.

Diversity & Inclusion

The Civil Service is committed to attracting, retaining and investing in talent. See the Civil Service People Plan and Diversity and Inclusion Strategy for more information.

Contact Information

MoJ: (Mon-Fri 8am-6pm) or email. Please quote job reference 11219. HMPPS: (Mon-Fri 8am-6pm) or email. Please quote job reference 11219.