QA Manager

Job Specification: Senior Manager, Quality Control Laboratory

Overview: A leading global manufacturer is seeking a Senior Manager, QC Lab to drive quality, compliance, and continuous improvement initiatives. This role ensures regulatory adherence, optimizes laboratory operations, and advances global and local quality strategies.

Location: Petersfield, Hampshire, UK

Key Responsibilities:

Management of QC Lab Testing

Lead daily QC lab operations to ensure raw materials, mass, and finished goods meet specifications.

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Manage lab workflow, sample analysis, retention, standards, raw material qualification, TPM testing, outsourced testing, inventory, and documentation.

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Review execution and KPIs related to data integrity checks.

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Provide QC expertise for plant hygiene, environmental monitoring, and risk assessments.

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Liaise with suppliers, R&D, SAS, and other departments regarding test procedures and specification discrepancies.

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Update SOPs and work instructions based on lab trends and CAPAs.

Testing Data Review & Release

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Review and approve routine test data, including sample preparation records, chromatograms, logbooks, calculations, and data sheets.

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Enter test results into SAP/LIMS and oversee the release of raw materials, non-OTC mass, and cosmetic finished goods.

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Review non-routine test data, including microbiological testing for water systems and validation testing.

Equipment Program Management

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Lead QC lab equipment budget, purchases, installations, and change control.

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Review and approve lab equipment qualification protocols and reports.

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Oversee QC lab equipment administration, including calibration, preventive maintenance, and troubleshooting.

Compliance & Continuous Improvement

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Ensure lab processes adhere to regulatory GMPs, company policies, and procedures.

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Participate in internal audits to maintain regulatory readiness.

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Collaborate with Planning, GBSC, QA Labs, Manufacturing, Validation, and Operations to drive continuous improvement.

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Monitor and analyze lab KPIs, implementing improvement strategies.

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Investigate customer complaints, implement corrective actions, and ensure timely resolutions.

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Support plant and global compliance programs, focusing on GMP, Data Integrity, and GDPR.

Personnel Management & Training

Align QC Lab Managers’ objectives with company and QA strategy goals.

Partner with Quality leadership for succession planning and fostering a high-performance culture.

Provide coaching, mentorship, and training for QC lab staff.

Develop and implement a quality training curriculum for laboratory personnel.

Candidate Profile:

Qualifications

Minimum of eight years’ experience in managerial roles, preferably within microbiology, analytical chemistry, or product evaluation laboratories in Quality Control for a global consumer goods or pharmaceutical company.

Experience and Knowledge

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Proven ability to manage multiple laboratories in a cGMP environment.

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Experience in developing and overseeing laboratory SOPs and revisions according to regulatory guidelines.

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Experience handling microbiological and analytical chemistry data integrity requirements necessary in an HC/FDA/global government agency inquiry and/or audit.

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Proficiency in statistical data assessment for quality control and decision-making.

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Proficiency in Microsoft Office Suite, Electronic QMS, and SAP systems is preferred.

Skills and Competencies

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Communication & Coaching: Ability to clearly and concisely convey quality control requirements, issues, and program implementation to team members. Skilled in guiding cross-functional stakeholders and suppliers through quality control processes and corrective actions.

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Leadership & Collaboration: Strong leadership and interpersonal skills to effectively manage teams, foster collaboration, and drive quality initiatives.

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Problem-Solving: Exceptional analytical skills to identify issues, develop solutions, and implement corrective and preventative actions.

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Data Analysis & Statistical Assessment: Expertise in evaluating data trends and applying statistical methods to enhance quality control and decision-making.

Additional Information: This is an exciting opportunity for individuals looking to make an impact within a global manufacturing environment. If you are passionate about quality control and innovation, we encourage you to apply