At Qualtrics, we create software used by the world’s leading brands to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform; we are the creators and stewards of the Experience Management category, serving over 18K clients globally. Building a category requires grit, determination, and a disregard for convention—most of all, it requires close-knit, high-functioning teams with unwavering dedication to our customers.
Joining our team means being part of a nimble group empowered to set aggressive goals and move quickly to achieve them. We encourage strategic risks and solve complex problems collaboratively, passing the microphone and iterating until the best solution emerges. Growth opportunities are abundant—they will find you. From retail to government to healthcare, our mission is to bring humanity, connection, and empathy back to business. Join over 5,000 people worldwide who believe this is meaningful work.
Proof of Concept Strategic Solution & Data Engineer
Why We Have This Role
The Proof of Concept (POC) Strategic Solution & Data Engineer is responsible for showcasing and demonstrating the business value of our platform to customers. The POC Engineer partners with the Heads of Solutions Engineering to execute use case-specific sales strategies and drive product innovation. They also assist in internal initiatives for sales enablement, cross-functional alignment, and strategy adoption among field Solution Engineers.
We seek creative thinkers and collaborative leaders who foster innovation within the team and across the company. The POC Engineer manages KPIs and metrics, working closely with Sales, Customer Success, Product Management, Marketing, Professional Services, Engineering, and Cloud Operations to communicate market needs, enhance our value proposition, and ensure customer success.
This role involves building integrations for POCs, including conversational text data, using tools like AWS. As POCs are time-sensitive, the role can be fast-paced, requiring quick turnaround. The engineer will become a subject matter expert in these integrations to support sales teams with technical inquiries.
How You’ll Find Success
This position is for a POC Engineer on a global team. Responsibilities include:
- Leading, mentoring, and partnering with Solution Engineers and partners to achieve sales and company goals.
- Refining and scaling sales engineering processes such as discovery, qualification, demos, and proof-of-concepts.
- Providing presales technical support and solution strategies to prospective clients, ensuring satisfaction.
- Delivering high-quality presentations and product demonstrations.
- Articulating product features, benefits, and future directions.
- Consulting with senior customer leaders.
- Participating in sales planning and business development.
- Comparing Qualtrics solutions to competitors.
- Working with data and acquiring new technical skills.
- Problem-solving and decision-making.
- Collaborating across teams and working independently.
- Meeting deadlines in a fast-paced environment.
How You’ll Grow
- Career planning with your manager.
- Internal transfers through Qmobility.
- Exposure to various business and technical roles.
- Learning programming in Python and JavaScript.
- Gaining familiarity with AWS, security, and data protocols.
- Opportunities to transition into roles like Engineering, Security, Product Management, and more.
What You’ll Do
- Innovate by pushing the platform’s capabilities and identifying new use cases.
- Support global accounts with technical demonstrations and evaluations.
- Drive adoption of Qualtrics solutions across departments.
- Create knowledge base materials, including marketing collateral and training resources.
- Understand and sell against competing products.
- Collaborate with Product, Marketing, and Engineering teams.
- Become an expert in Qualtrics XM Platform and related products.
- Handle customer data securely and perform data transformations using Python and Jupyter Notebooks.
- Build AWS tools to automate POC processes.
What We’re Looking For on Your CV
- Self-starter with 6+ years of relevant experience in SaaS analysis or consulting.
- Experience selling to C/VP level buyers.
- Analysis experience across industries like Contact Center, Healthcare, Financial Services, etc.
- Strong professional, sales, and technical skills supporting enterprise and inside sales.
- Ability to explain technical SaaS aspects, including security and APIs.
- Excellent communication skills for customer interactions.
- Functional sales experience applicable across sales areas.
- Flexibility to handle various system tasks.
- Willingness to travel (up to 25%).
- Curiosity and eagerness to learn and teach.
- 2-5 years in Data Engineering, Data Analysis, or related roles.
- 3-5 years scripting experience, especially with Python.
- Comfort working with customers and technical teams.
- Understanding of cloud, Linux, and data formats like JSON and XML.
- Knowledge of ETL and SQL.
- Excellent English skills; Spanish preferred.
Bonus Qualifications
- Experience in Customer/Employee Experience software support.
- Bachelor’s Degree or related certifications.
- Experience with AWS, Javascript, and UI development.
- Knowledge of digital interaction technologies and tools like Prefect.
What You Should Know About This Team
Our POC team is collaborative, eager to learn, and committed to positively impacting our customers. Our mission is to support sales globally by demonstrating our technology’s value. We thrive in dynamic, ever-changing environments.
Our Team’s Favourite Perks and Benefits
- Qualtrics Experience Program – annual bonus for personal experiences
- Supportive, diverse community
- Inclusive environment fostering safety and contribution
The Qualtrics Hybrid Work Model
Our hybrid model includes in-office days on Mondays and Thursdays, plus one day chosen by your leader. The rest of the week, you can work remotely, balancing work and life effectively.
Qualtrics is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities.
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