Product Owner - Data Quality and Governance

Join us as a Product Owner - Data Quality and Governance within Barclays UK. You will be responsible for ensuring the accuracy and integrity of customer data, focusing on data governance, data quality thresholds, and protecting both the bank and its customers. Your role involves addressing challenges like data misalignment, such as duplicate records, and improving the customer experience by aligning data across systems. You will work closely with the Data Quality delivery team to prioritize and implement data fixes, ensuring end-to-end delivery and collaborating with various stakeholders. A key part of the role is also exploring how to commercialise data, driving personalised customer targeting and helping the bank generate income through improved data management.

To be successful as a Product Owner - Data Quality and Governance, you should have:

• Previous experience in a Product Manager or Product Owner role.
• Solid business and commercial acumen, with a proven ability prioritise benefit, drive income or reduce costs.
• Expertise in risk management and the ability to mitigate risks effectively.
• Excellent stakeholder management skills, including working with internal and external partners, influencing, and challenging when necessary.

Some other highly valued skills may include:

• Proficiency in SQL.
• Knowledge of AI applications to drive commercial outcomes.
• Experience working within a regulatory environment.
• Experience in data analysis.
• Experience in digital delivery.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based in London, Knutsford or Northampton.

Purpose of the role

To develop, implement, and maintain effective governance frameworks for all data and records across the bank's global operations. 

Accountabilities

• Development and maintenance of a comprehensive data and records governance framework aligned with regulatory requirements and industry standards.
• Monitoring data quality and records metrics and compliance with standards across the organization.
• Identification and addressing of data and records management risks and gaps.
• Development and implementation of a records management programme that ensures the proper identification, classification, storage, retention, retrieval and disposal of records.
• Development and implementation of a data governance strategy that aligns with the bank's overall data management strategy and business objectives.
• Provision of Group wide guidance and training on Data and Records Management standard requirements.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.