Product Data Analyst

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When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.
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We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

We are looking for a skilled and experienced Product Data Analyst to join our Product team and collaborate closely with Product Management, Product Marketing, Engineering and Design to drive continued scalable commercial growth. You will leverage your analytical skills to gather insights from data, identify trends, and proactively suggest areas for further investigation, ultimately driving product improvements and contributing to the company's strategic goals.

Why Join Us?
Be part of a dynamic, global fast-growing company in the B2B SaaS space
Work on impactful projects that directly influence the product’s development and user experience
Collaborate with cross-functional teams and gain exposure to multiple aspects of product development.
Competitive salary, benefits, and opportunities for career growth.
If you are passionate about using data to drive product decisions and thrive in a collaborative, fast-paced environment, we’d love to hear from you! Key Responsibilities Collaborate closely product and engineering teams in your pillar to deeply understand the product area and the challenges our customers face
Analyze and interpret product performance data, including user behaviour, engagement metrics, and business outcomes, to identify opportunities and actionable insights
Proactively suggest areas for investigation and improvement within the product
Design and execute quantitative and qualitative analyses to support product development, roadmap prioritization, and feature validation
Develop dashboards and reports to track key product metrics, providing ongoing visibility to stakeholders across the business and promoting data-driven decision making within your teams ad wider business
Work with cross-functional teams to design and execute experiments (A/B testing, user surveys, etc.) and assess the impact of product changes
Present analysis results and recommendations clearly to stakeholders, ensuring data insights lead to definitive actions
Collaborate with data engineers and data analysts across the business to ensure data is structured and stored in a way that supports consistent reporting and analysis.
Lead efforts to standardize data definitions, metrics, and reporting practices across departments to ensure consistent use of data across the organization.
Facilitate cross-functional workshops and training to ensure all product teams understand and align with standardized data definitions and practices
Skills Knowledge and Expertise Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering, Statistics)
Extensive previous experience in a product analytics role, preferably within a B2B SaaS environment at a fast-moving organisatrion
Strong analytical skills with proficiency in SQL and data visualization tools (e.g., Power BI, Tableau, Looker)
Experience with product analytics platforms (e.g., Heap, Mixpanel, Google Analytics)
Ability to analyze large datasets, synthesize findings, and present them in a meaningful way to both technical and non-technical stakeholders
Experience in conducting A/B testing and interpreting experiment results
Experience optimizing a trial/sales funnel is a plus
Strong problem-solving abilities with a proactive and curious mindset
Excellent communication and collaboration skills to work effectively across teams
Understanding of business, UX, tech needs, and agile methodologies
We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team: Life insurance
6 weeks - work anywhere option per year
Employee Assistance program
Contributory retirement savings plan
Opportunities for training & development
Great team and culture
Income protection Insurance
Online GP services
Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law. At Exclaimer, we’re proud of our market-leading position and our proven track record is down to the exceptionally talented individuals we have working for us. Their enthusiasm and skills make a real impact on the quality of service that our customers receive.

Working for us is both challenging and rewarding. We enable our people to be the best they can be by providing the resources and opportunities needed to be successful. We pride ourselves on nurturing our talent by providing exciting career prospects within a dynamic, challenging and rewarding industry.

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