Closing Date

2025-02-03

Location: Durrington (Worthing) – Hybrid 2/3 days a week in office

Contract Type: 6 month FTC with possible extensions/permanent

Salary: 41,400.00 - 58,400.00 GBP Annual (pro rata)

Hours: 37 hours

Are you ready to make a difference in the water & waste industry?

Southern Water will be delivering a significant increase in its capital delivery programme over the next five-year period.

We are hiring twoProcess MappingBusiness Analyststo assist in this initial scope of work which will be documenting and mapping out our current processes to understand the flow of our critical asset data and the decision making using this data as through our core system and out of system processes. You will be discovering and understanding opportunities for process improvement and digitisation across the multiple end to end journeys for our many different asset types, asset management and operational processes that interact with those assets.

As aProcess Mapping Business Analyst, you will be working closely with a project manager, business process owners, and the many other stakeholders who interact with this, along with business, digital and data architects to produce the process to an initial level 1 view, along with capturing more detailed existing process that already exist to deeper levels along this journey.

Your responsibilities are to include:

Pulling together a series of existing process mapping documentation at different levels and aligning within a full end to end process map at a high level to be determined through engagement with stakeholders required to meet the specific goals of the project. Effective engagement through interviews and workshops on and offline, with business SMEs, operators on and off site, suppliers at different levels, enterprise, business and data architects. Producing standardised “as is” business process mapping and documentation including bringing in existing documentation produced to different standards. Coordination of activities with colleagues and working with the project manager and wider team to both build and deliver the plan of action over the six-month duration for this piece of work.

Skills and experience needed:

Gathering data, conducting interviews, collecting explicit and implicit process step, production of swim lane diagrams, using BPMN notation, clearly depicting the sequence of activities and decisions points noting variances. Solid awareness and knowledge of data flows and data master management. Experience with business mapping software and expertise in use of Visio and similar software. Excellent communication skills at all levels. Strong stakeholder management and influencing skills. Workshop organisation and facilitation skills. Demonstrable experience and success in working as a team and a strong collaboration ethic.

What Do We Offer?

We offer a comprehensive package, salary range from 41,400.00 - 58,400.00 GBP Annual (pro rata) depending on skills and experience.

More benefits!

25 days annual leave + Bank Holidays. BUPA cash plan cover (with options to upgrade for family coverage). Free annual flu jab and eye test vouchers. Pension contributions up to 11% (depending on your contribution). An employee assistance program. A network of sports and social clubs. Company and performance-related bonus. Life assurance equal to 4x salary. Salary sacrifice electric car scheme (after 6 months service). Health Cash Plan. Two paid volunteering days a year. Occupational health service. Discounts with over 800 popular retailers. Digital GP service. Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options. Cycle to work scheme.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com)

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority.

That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement:

Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.