Performance and Reporting Manager

Job Title: Water Performance and Reporting Manager

Location: Falmer (Hybrid Working)

Salary: up to £55,000 depending on skills and experience

Job Overview

Are you ready to make a real difference in the water industry?

At Southern Water, we’re passionate about improving the water services we provide to our customers and communities. We're looking for a talented Water Performance and Reporting Manager to take ownership of key regulatory reporting functions, drive performance improvements, and help us meet our ambitious targets for leakage and water resource management.

This is your chance to play a central role in shaping our water strategy, influence decision-making at the highest levels, and deliver impactful results that matter.

Responsibilities will include:

Owning Key Reporting Functions: Lead the reporting for our Water ASP, focusing on the Supply Demand Balance Index (SDBI) and Water Balance calculations to ensure we meet regulatory targets.

Shaping Performance: You’ll be at the forefront of driving a 2% discrepancy in water balance, ensuring accuracy in reporting, and guiding continuous data improvement initiatives.

Influencing Decision-Making: Provide actionable insights and collaborate with leadership teams to shape strategic programmes aimed at maximising water availability and performance.

Managing a Team: Lead a small, skilled technical team, fostering growth and development while working closely across the business to improve performance.

Driving Excellence in Reporting: From monthly SDBI calculations to annual return submissions, your work will be integral to the success of our water business.

Other Responsibilities

• Delivering accurate SDBI and Water Balance reporting to senior stakeholders, ensuring the integrity of our data.
  
  
• Collaborating across functions to drive reporting excellence and improve performance insights.
  
  
• Leading key initiatives to improve the accuracy of data, ensuring we’re always one step ahead.
  
  
• Communicating long-term strategic goals to the business, aligning teams to deliver on shared targets.
  
  
• Driving regulatory compliance, including oversight of our annual return figures for drought restrictions.
  
  About You
  
  You’ll need to bring a strong blend of technical expertise, leadership, and a deep understanding of the an industry’s regulatory landscape. Here’s what we’re after:
  
  
• Experience in Asset Management & Regulatory Reporting – You’ll have a proven background in water or regulated industries and a strong grasp of a Regulator's business model.
  
  
• Data Excellence – Highly numerate, with great attention to detail and the ability to turn complex data into clear insights that drive performance improvements.
  
  
• Leadership – Experience managing and developing technical teams, with the ability to collaborate across departments to achieve business goals.
  
  
• Strategic Vision – The ability to communicate and implement long-term plans that align with both business objectives and regulatory targets.
  
  Qualifications & Experience:
  
  
• A Degree in science, asset management, engineering, or a related field (essential).
  
  
• Experience in regulatory reporting and data analytics.
  
  
• An Asset Management qualification or membership of a professional body is a plus.
  
  Package
  
  This role will be full time Monday to Friday 37 hours a week.
  
  Southern Water operate a hybrid approach to working between our office and home.
  
  We are offering a salary of up to £55,000 per annum depending on skills and experience as well as other benefits including:
  
  • Company and performance-related bonus
  
  • Generous pension up to 11% company contribution
  
  • 25 days annual leave
  
  • Life assurance equal to 4x salary
  
  • Salary sacrifice electric car scheme (after 6 months service)
  
  • Health Cash Plan
  
  • Full funded eye tests
  
  • Two paid volunteering days a year
  
  • Occupational health service
  
  • Discounts with over 800 popular retailers
  
  • Digital GP service
  
  • Study support may be available for job-related qualifications
  
  • Competitive maternity leave and flexible return to work options
  
  • Cycle to work scheme
  
  Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
  
  Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.
  
  Privacy Statement:
  
  Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.
  
  All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered