Payments Risk Manager

The Vacancy

Aldermore Group - why we exist

We're Aldermore - the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying "yes" to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell you a bit about the opportunity

As the Payment Risk Manager, you will be responsible for overseeing the identification, assessment, and mitigation of risks associated with payment processes across the bank. This role ensures that payment operations comply with regulatory requirements and internal risk frameworks while implementing robust fraud prevention measures. The Payment Risk Manager will lead a team, develop risk strategies, and collaborate with stakeholders to maintain the security and integrity of the bank's payment systems and processes.

To act as an ambassador of the Bank's vision to; Back more people to go for it in life and in business.

What will your day look like?

This is a second line role reporting to the Head of Payments, supporting them across a range of Risk function plans, initiatives and priorities.

1. Manage the mobilisation and realisation of a range of Payment Risk optimisation initiatives including Target Operating Model, risk reporting, process improvement and business planning
2. Support the effective set-up and on-going management of the Payment Risk Change Forum
3. Liaise with colleagues across Payments, Risk and the wider Group to ensure effective delivery
4. Develop key stakeholder messaging e.g. ERC, BRC, Risk SLT
5. Engage with third parties e.g. consulting firms to ensure Aldermore is tapped into the latest industry thinking on risk management
6. Develop proposals to drive Risk effectiveness and efficiency
7. Support colleagues across a wide range of activities

What do we expect from you?

1. Strong knowledge of UK and international payment schemes and regulations.
2. High attention to detail and a proactive approach to resolving payment issues.
3. Strong communication and interpersonal skills, with a customer-first mindset.
4. Familiarity with payment processing systems and digital banking platforms.
5. Extensive experience in payment risk management, fraud prevention, or financial crime within banking or financial services.
6. Strong knowledge of UK banking regulations, including FCA, PSD2, AML, and financial crime compliance.
7. Experience managing risk frameworks for payment systems such as CHAPS, Bacs, Faster Payments, SWIFT, and Open Banking.
8. Proficiency in data analytics and risk assessment tools.
9. Strong leadership and stakeholder management skills.
10. Ability to work under pressure and adapt to evolving threats in the payment landscape.

What can you expect from us?

1. A friendly and flexible culture, the same as how we work with our customers.
2. A growing organisation that means there's lots of opportunities to progress
3. A drive for continuous improvement, which you will be empowered to get behind from day one.
4. And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.

Still curious?

Join us and we'll make the same promises to you as a colleague, as we do to each of our customers. We're committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave.

Please note that we have a thorough referencing process, which includes criminal record checks.

The Company

We champion equality by supporting the exceptions to the rule and getting finance to where it's needed.

We lend the money people save with us, to people who want to get on in life; build businesses and create employment, buy property for people to live and work in, and purchase vehicles to move families and goods around.

Behaviour Framework

Our behavioural framework underpins our purpose and strategic drivers, as it outlines the behaviours we need to demonstrate in order to succeed. Where our strategic drivers (Stay Ahead Propositions, Relationships That Last and Progressive Platform) outline what we need to do to succeed, our behaviours guide us in how. In your second interview, we'll ask you to talk through some examples where you've demonstrated these behaviours in your previous roles.

The Benefits

As you would expect, we offer a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development throughout your journey with us.

Benefits vary across the business depending on the role you do, but these will give you an idea of what to expect:

Your Company Benefits

1. Discretionary bonus scheme
2. Aviva Digital GP
3. Bus And Tram Benefit
4. Employee Assistance Programme
5. Eyecare Voucher & Display Screens/Desk Set-Up
6. Flu Jab Vouchers
7. Group Income Protection
8. Life Assurance
9. Metrolink Annual Pass & Clipper Ticket
10. Microsoft Discounts
11. Private Medical Insurance Shopping Discounts
12. Toothfairy
13. Your Workplace Pension
14. Hybrid Working

Benefits You Can Choose

1. Critical Illness
2. Cycle To Work
3. Dental Insurance
4. Give As You Earn
5. Government Tax-Free Childcare Scheme
6. Octopus Electric Vehicles
7. Save Our Planet
8. Season Ticket Loan
9. Spouse Or Partner Life Assurance
10. Technology
11. Wearable Technology
12. Wellbeing App
13. Will Writing

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