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The Operations Data Analyst supports reinsurance operations by ensuring data accuracy, regulatory compliance, and consistent reporting. This role performs audits, collaborates with internal teams, and contributes to process improvements.
Key Duties & Responsibilities:
Data Quality and Compliance Auditing
Perform routine audits of underwriting and operations processes to ensure compliance with internal standards and regulatory requirements. Verify insured details, treaty specifications, and risk data are accurately recorded in all systems of record. Review premium booking processes for compliance with Lloyd’s and Sarbanes-Oxley (SOX) requirements.
Performance Monitoring and Reporting
Monitor service delivery against Service Level Agreements (SLAs) and report performance metrics. Prepare monthly audit summaries for management, highlighting trends and areas for review.
Documentation and Record Management
Maintain documentation for treaty execution and regulatory filings in line with company standards. Collaborate with internal teams to resolve data discrepancies and support workflow consistency.
Process Improvement and Testing
Participate in user acceptance testing and assist with implementing approved process changes. Identify and suggest opportunities for process standardization, with recommendations reviewed by management.
Stakeholder Communication
Act as a liaison between operations, offshore teams, and underwriters to support information flow
.Please note that additional duties, responsibilities, and activities appropriate to the nature of this role may be required.
Required Qualifications and Experience:
High school diploma or equivalent required. Undergraduate degree in business, or related field preferred, but not required. Preferably a minimum 2-4 years’ experience in the Reinsurance industry. Proficiency in Microsoft Office Suite or similar software. Strong aptitude for learning new computer/software programs. Demonstrates a positive, can-do attitude. Good verbal, written, and interpersonal skills. Strong customer service skills and a professional demeanor. Strong knowledge of Reinsurance Products, Operations Processes, Rules and Compliance
Critical Competencies:
Able to follow directions effectively. Self-motivated and capable of working independently. Skilled at prioritizing tasks and highly organized. Collaborates effectively with team members to achieve goals. Adaptable to change and maintains a positive approach in dynamic environments. Attentive to detail and accuracy. Capable of multitasking in a high-volume work environment. Committed to ongoing professional growth and development.
Critical Skills:
Builds Relationships:Build and maintain professional networks with internal and external customers.
Communicates with Impact:Clearly and confidently communicate information to a wide audience.
Drives Results:Demonstrate drive and initiative to deliver outstanding work and achieve positive outcomes that affects the bottom line.
Develops Self and Others:Exhibit a growth mind-set, open to new ways of working to achieve ambitious goals. Remain intellectually curious, questioning the status quo, offer ideas, and respect alternative perspectives. Seek to learn and share knowledge.
Makes Disciplined Decisions:Use data and analytics to form plans and actions, exercising sound judgment. Effectively and efficiently make decisions, using sound logic and analysis, which are mutually beneficial for colleagues, clients, and peers.
