Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

This role is within the Contractual Performance Team (CPT) to support development of MI solutions and adhoc analysis.

CPT oversee the contractual performance of the business, providing expert advice to Operations, supporting them in achieving our goal to help as many customers as possible move forward with their lives.

Providing expert performance analysis, you will gather requirements and develop reports that provide insight to influence operational planning and decision-making around all aspects of PIP, WCA and Specialist Benefits performance.

Salary - £39,000 to £44,000

12 month FTC

Home Based

Benefits include:

• Holiday trade scheme
• 25 days annual leave
• 9% combined pension
• Flexible benefits package

Essential Duties and Responsibilities

• Requirements gathering; working closely with Target Performance Level Managers, Contract Performance Director and Operations to understand the reporting requirements, ensuring alignment to the strategic goals of the business, and the objectives of Operations projects

• Develop the reporting requirements by liaising with customers and influencing the direction new / improved reports for stakeholders using tools available. Identify reporting gaps, ensuring that our reporting output is impactful, appropriate and aligns to key strategic priorities, providing recommendations for improvement.

• Communicate these findings and recommendations to a wide range of internal stakeholders, explaining complex analysis results in a way that can be understood by all.

• Manage and combine data from multiple sources, as necessary. Interpret the data and present in a meaningful and presentable format

• Ensure integrity of data. Carry out documented bespoke built test procedures ensuring the data presented is always accurate

• Maintain documentation, including documenting requirements, specification documents, user guides

• Other duties as required by the Contract Performance Director, in line with the nature, level and scope of the role.

Key Contacts & Relationships:

Internal

Contract Performance Team - Lot 1 and Lot 2

Senior Operations Leadership Team

Operational - Business Support Managers, Performance Managers, Assessment Centre Managers

Clinical - Clinical Leaders, Quality Assurance Leads

Data & Analytics Team

Maximus Shared Services

Qualifications & Experience

Essential

• Proven working experience as a MI Developer or Business Data Analyst

• Advanced working knowledge of MS Excel

• Experience of managing large volumes of data from inter-dependent data sets

• Familiar with data visualisation tools and techniques

• Applied use of requirements-gathering techniques and system development methodologies

Desirable

• University Degree in a related degree, or equivalent experience

• Experience using Cognos and Power BI

• Hands-on experience of BI tools and data manipulation in a business intelligence role to create reports for users at all levels

Individual Competencies

Essential

• A commitment to the principles and practices of diversity, equity, and inclusion

• Excellent analytical and technical skills

• Extremely detail orientated

• Able to generate reports and queries, and interpret data

• Able to apply critical thinking in a fast-paced environment and work under minimal supervision

• Aptitude for easily understanding and working with new software and technical solutions

• Ability to understand user requirements and influence decision making

Desirable

• Excellent communication skills at all levels, with the ability to adapt to and communicate with multiple stakeholders

• A strong problem solver with an ability to take ownership and accountability to manage a problem to resolution.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.