IT Systems Engineer

Chelmsford
2 weeks ago
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Title: IT Systems Engineer

Location: Chelmsford

Salary: £35,000 - £40,000

Days/ Hour of work: Monday - Friday, 09:00 - 17:00

The business

Our client is seeking a IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and maintaining a high level of user satisfaction. You need to be focused, analytical and forward-thinking. You will be based in their bight and open head office and will need be detail orientated, proactive and have great technical skills.

Benefits

On-site parking
25 days holiday, plus bank holidays
Frequent socials, including Summer and Christmas parties
Environmentally conscious - you'll be supplied with sustainable products
Monthly company lunches
Excellent progression opportunities
Opportunity to participate in local fundraising
Long service awards
Amazing in-house training

Responsibilities

Set up, configure, and manage network hardware, servers, and infrastructure.
Oversee system performance to ensure IT services remain operational and accessible.
Conduct regular system checks, perform backups, and manage patches.
Monitor networks and systems, coordinating with our NOC to ensure smooth operations.
Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly.
Keep users updated on the status of their tickets to manage expectations effectively.
Deliver efficient services that maintain high levels of user satisfaction.
Diagnose and resolve issues with various systems, applications, and technologies, either remotely or in person.
Actively manage service desk queues, address unassigned tickets, and keep work information current.
Assist with internal office moves (IT equipment only) and set up new user configurations.
Handle cabling and network patch management.
Manage inventory and assets.
Lead the technical aspects of various application and infrastructure projects.

Requirements

Virtualization Platforms: Expertise with Azure, VMware or Hyper-V and operating systems Windows Server 2019/2022.
Cloud Services: Proficiency in cloud platforms like Microsoft 365.
Scripting and Automation: Proficiency in scripting languages such as PowerShell for automation and task simplification.
Backup and Recovery Software: Expertise with tools like Ave Point, Veeam, BackupExec, or Redstor for ensuring data integrity and recovery.
Demonstratable Azure experience
Familiarity with ITIL framework.
Ability to prioritize workload.
Self-motivated with a focus on user service.
Initiative-taking and team-oriented.

If you believe this position is right for you, then please apply today!

If you would like to have a further conversation or find out any additional information, then please contact me directly on (phone number removed) or on (url removed)

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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