HR Success Factors Systems Analyst

Job Title: HR Success Factors Systems Analyst
Duration: 6 months
Location: Warwick (occasional travel to the office)

We are currently seeking a Success Factors Systems Analyst to join our client's team in Warwick. As the Systems Analyst, you will play a crucial role in maintaining and optimising our client's HR applications, specifically focusing on the Success Factors Performance & Goals, Succession, and Learning modules.

Job purpose:

The Systems Analyst is responsible for day-to-day system maintenance and ongoing testing and improvements for HR applications. Working within the HR Technology Team alongside Global Product Owners with responsibility for one or more of the following areas depending on experience: SuccessFactors Performance & Goals, Succession and Learning modules and associated integrated applications. Primary responsibility for one or more SuccessFactors modules (dependent on experience) with cross training requirements to support other designated modules and integrated applications. Previous experience working within Agile development framework is desirable but not essential for the role.

Key Responsibilities:

Central technical subject matter expert and enterprise administrator. Drive the maintenance and optimisation of the system to support business needs globally
Working with a third-party application support team to manage system configuration, architecture, role-based permissions, data integrity, and releases and monitoring and driving the resolution of defects providing guidance and testing where necessary
Supporting Product Owners to develop solutions to system challenges, collect user requirements, research technical practices, engage with the SAP SuccessFactors community and user groups to stay on top of leading practices
Executing and co-ordinating User Acceptance Testing and Regression Testing for designated system changes and defect fixes
Manage your work and projects, navigate ambiguity and build collaborative relationships to enable an exceptional user experience
Expected to take on responsibility that may be broader than their own work as part of the HR Systems team partnering on other HR projects
Facilitate sessions, to provide training or updates
Experience within matrix teams solving complex problems
Solves problems, communicates effectively to all stakeholders, at all levels of the organization

Requirements:

Extensive experience in Success Factors systems administration, with expertise in modules such as Learning Management System (LMS), Performance and Goals, and Talent.
Strong knowledge of HR SAP SuccessFactors best practises and a proactive approach to applying this knowledge to HR activities.
Familiarity with Agile development frameworks is desirable but not mandatory.
Excellent problem-solving skills and the ability to navigate ambiguity effectively.
Strong communication skills and the ability to engage with stakeholders of all levels.
Prior experience working in a matrix organisation with cross-functional teams.
If you are ready to take the next step in your career and join a vibrant team, we encourage you to apply! Please submit your CV and a cover letter outlining your relevant experience and why you would be a great fit for this role.

Join us and be the key player in driving the success of the Connections Operations team! We can't wait to hear from you!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you