HR Manager

Senior Human Resources Manager

Salary: £42,000 – £45,000 per annum, dependent on experience

Key Responsibilities

• Develop and implement the full range of HR services, strategies and initiatives to support the vision and goals.
  
  
• Provide high-quality, hands-on support to staff and leadership in the execution of day-to-day HR operational functions, including employee relations, recruitment, absence management, and payroll coordination.
  
  
• Lead the development, review and implementation of HR policies and procedures
  
  
• Support the business in delivering strategic HR priorities, including cultural change, workforce planning and leadership development.
  
  
• Provide leadership, strategic guidance and operational support to managers on HR policy, employment law and best practice.
  
  
• As a business partner, guides managers through complex situations to resolution, while identifying and addressing root causes.
  
  
• Create, implement and evaluate HR programs such as organisational onboarding, training, and wellbeing initiatives.
  
  
• Oversee the implementation and maintenance of HR systems), records, and compliance frameworks. Monitor accuracy of data through regular audits and reporting, ensuring any data integrity issues are addressed.
  
  
• Plan, prioritise and manage the work of the HR Assistant, ensuring a high standard of service delivery, while providing mentorship and professional development.
  
  
• Act as a central point of contact for employees, provide information, advice, resources or referrals as appropriate.
  
  
• Collect, analyse and proactively utilise HR data and KPIs to guide leadership, solve complex challenges, identify trends and make recommendations to improve HR effectiveness.
  
  
• Ensure the business remains legally compliant and aligned with best practice in HR and health & safety
  
  Essential Skills and Experience
  
  
• CIPD Level 5 or above (or equivalent professional HR qualification).
  
  
• Minimum 5 years’ experience in an HR management role, ideally within a mixed-use site or complex organisation.
  
  
• Sound knowledge of principles, practices and techniques of human resources administration, including labour relations, recruitment and payroll procedures.
  
  
• Experience supervising staff
  
  
• Strong analytical and creative problem-solving skills with a proactive approach to resolving human resources issues.
  
  
• Strong understanding of UK employment law, with experience handling complex ER matters, while maintaining confidentiality.
  
  
• Hands-on experience with HR systems, data reporting and process improvement.
  
  
• Confident in advising senior managers and influencing at all levels of the organisation.
  
  
• Strong written and verbal communication skills.
  
  
• Ability to manage competing priorities in a fast-moving, change-driven environment.
  
  Desirable
  
  
• Experience in a heritage or visitor attraction environment.
  
  
• Experience supporting cultural transformation or change management projects.
  
  
• Familiarity with working across UK and international structures.
  
  We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel