Head of Insight & Business Intelligence

ENI – Elizabeth Norman International
Greater London
1 week ago
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Head of Insight & Business Intelligence – London

£Competitive salary + bonus + benefits

Full-time | Hybrid | Professional Services


We’re hiring astrategically minded data leaderto shape how insight drives business decisions in one of the world’s leading legal firms. The firm holds a number of different data sources which they would like to become a central feature of their business development strategy.


This role will devise a strategy from which to do this and help to implement a data driven culture which uses their data as well as secondary information to inform the organizations business development, marketing and client engagement strategies.


Ideal background is from either a legal firm or professional services with similar experience of using data to drive business development and marketing decisions


What you’ll do:

  • Build and lead theclient insight and business intelligencestrategy
  • Analyse client behaviour, marketing data and financial info to identify trends and business opportunities
  • Create and manage dashboards and tools to track ROI, BD performance and client engagement
  • Collaborate with tech, finance, and marketing teams to improve data use and tools
  • Drive a culture ofdata literacyacross the firm
  • Lead a small team of analysts and data specialists


What we’re looking for:

  • Proven experience in aclient insight, data analysis or BI leadershiprole
  • Strong background inprofessional services or legal environmentspreferred
  • Technical strength in tools likePower BI, SQL, Python.
  • Skilled in CRM and marketing platforms (e.g. Dynamics, HubSpot, Vuture)
  • Commercially sharp with excellent communication and stakeholder management skills


Ideal traits:

  • Strategic thinker with high attention to detail
  • Confident presenting insights to boards and senior leadership
  • Able to juggle multiple projects in a fast-paced setting
  • A natural leader and team motivator

What’s on offer:

  • £Competitive salary
  • 28 days holiday + buy/sell options
  • Private medical insurance (incl. family cover)
  • Pension scheme (5% employee / 3% employer)
  • Life assurance & permanent health insurance
  • Hybrid working with 9:30–5:30 core hours

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