FIRE SERVICES DATA ANALYST - FIRE

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• Plan approximately 20 minutes for the application process.
  
• Creation of a Profile is required when you click "Apply" for the first time.
  
• This Profile will be accessible for future applications with the City.
  
• Candidates are required to complete the Standard Application.
  
• Uploads should be in .pdf, .doc or .docx, .rtf., .txt, formats. All files must be less than 10 MB in size.
  
• You are required to click two (2) "I Agree" boxes at the end of the application and then click "Submit".
  

Thank you for your interest in working for the City of Manchester!

PAY RANGE - $27.55 - $39.28/hr - plus a comprehensive benefits package

Collects, organizes, analyzes, and presents Emergency Services data and statistics relative to Fire and EMS patterns and trends to assist operational and administrative personnel in response to Fire, Medical, and planning the deployment of resources within the Fire Department. Assumes the lead role in presentation of data to command staff, Aldermen, and in public forums. The Fire Service Data Analyst will also provide all necessary data and information to help in securing grant funding to further assist the Fire Department with its needs; performs directly related work as required.

The principal function of an employee in this class is to provide the Fire Administration, Command staff, and Fire Officers with Fire and Medical data and analysis pertinent to the development of Fire Departments strategic and tactical operations. The employee leads the direction of the Fire Service analysis program. The work is performed under the supervision and direction of an assigned supervisor but considerable leeway is granted for exercise of independent judgement and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with the Fire Administration, other City employees, representatives of other Fire Departments, the Manchester Police Department, Mayor, Aldermen, the public, and the media. The principal duties of this class are performed in a general office environment.

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• Collects, collates, analyzes, and disseminates information relating to Fire and Medical activity within the city and other jurisdictions as related to the city;
  
• Reviews daily reports to ensure proper NFIRS (soon to be NERIS) coding and data integrity and stay informed on latest Fire and Medical data;
  
• Examines, recognizes, and analyzes reports of crimes to identify trends, patterns, and anomalies, ensure proper New Hampshire Fire Incident Reporting System (NNHFIRS), and integral part of National Fire Incident Reporting System (NFIRS) soon to become National Emergency Reporting soon to become National Emergency Reporting Information System (NERIS), as well as National Emergency Medical Services Information System (NEMSIS) coding and data integrity, monitor changes in rates of specific Fire and Medical call volumes, and provide detailed information to the Fire Administration and other command staff for use in policy development, operational plans, and resource deployment;
  
• coding and data integrity, monitor changes in rates of specific Fire and Medical call volumes, and provide detailed information to the Fire Administration and other command staff for use in policy development, operational plans, and resource deployment;
  
• coding and data integrity, monitor changes in rates of specific Fire and Medical call volumes, and provide detailed information to the Fire Administration and other command staff for use in policy development, operational plans, and resource deployment;
  
• coding and data integrity, monitor changes in rates of specific Fire and Medical call volumes, and provide detailed information to the Fire Administration and other command staff for use in policy development, operational plans, and resource deployment;
  
• Conducts evidence-based evaluation on the effectiveness of specific initiatives and identifying the need for program development in certain areas;
  
• Coordinates data procurement from local, State, and Federal agencies for use in analysis and shares information with other local, State, and Federal agencies;
  
• Performs short-term analyses for the purpose of informing the Fire Administration of sudden upswings in a particular Fire or Medical activities
  
• Performs strategic, tactical, and operational analyses for all divisions within the department;
  
• Builds and/or maintains thorough and accurate databases of Fire and Medical analysis information for the use of determining short-term and/or long-term trends;
  
• Designs reports based on databases created;
  
• Performs staffing, and workload assessment analysis as requested;
  
• Uses specialized analysis software to conduct analyses including Fire Calls, Medical Calls, and time trends;
  
• Performs database and software maintenance on all fire analysis programs;
  
• Serves as the point of contact for all Fire and Medical statistics and related data;
  
• Compiles and publishes daily/weekly/monthly Fire and Medical bulletins, analyses
  
• Compiles and publishes an annual Response report which analyzes all pertinent Fire and Medical activity within the city;
  
• Provides statistical reports on Fire and Medical counts to Fire Administration, other city departments, and the public, including FOIA and Right to Know requests; updates weekly dashboards for public access;
  
• Provides guidance and demonstrations to new employees in similar positions;
  
• Keeps supervisors informed of work progress, issues, and potential solutions;
  
• Attends meetings and training to stay current on relevant practices and developments;
  
• Responds to citizen and media inquiries courteously and promptly;
  
• Coordinates regularly with others to enhance interdepartmental efficiency; and
  
• Performs additional duties as required by the classification.
  

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• Thorough knowledge of current principles and practices in statistical analysis;
  
• Thorough knowledge of New Hampshire Fire Incident Reporting System (NHFIRS), and integral part of the National Fire Incident Reporting System (NFIRS) soon to transition to the National Emergency Reporting Information System (NERIS), as well as National Emergency Medical Services Information System (NEMSIS);
  
• Thorough knowledge of data gathering and research techniques;
  
• Thorough knowledge of the goals and purposes of the Manchester Fire Department;
  
• Thorough knowledge of department technology and uses available resources to support Fire Department Personnel;
  
• Ability to work independently with minimal supervision;
  
• Ability to read/interpret and prepare detailed statistical reports, succinct summaries, maps, charts, and graphs on Fire and Medical activity and proposed;
  
• Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language;
  
• Ability to understand and follow oral and/or written policies, procedures, and instructions;
  
• Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks;
  
• Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions;
  
• Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines;
  
• Ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology;
  
• Integrity, ingenuity, and inventiveness in the performance of assigned tasks.
  

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• Graduation from an accredited college or university with an Associates or Bachelor’s Degree in Data Analytics or a closely related field, preferred; and
  
• One to three years of experience in Fire Service Data Analysis or related statistical analysis; or
  
• Graduation from High School or possession of a GED; and
  
• Three to five years of experience in Fire Service Data Analysis or related statistical analysis; or
  
• Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.
  

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• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits the employee to communicate effectively;
  
• Sufficient vision or other powers of observation, with or without reasonable accommodation, which permits the employee to monitor a wide variety of materials in both electronic and hardcopy formats;
  
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a personal computer and related equipment;
  
• Sufficient strength and endurance, with or without reasonable accommodation to lift, carry and move objects, through a full range of motion, up to 10 pounds occasionally, 5 pounds frequently and 2 pounds- consistently;
  
• Sufficient personal mobility and physical reflexes, with or without reasonable accommodation, which permits the employee to function in a general office environment.