Electronic Care System Clinical Data Analyst

We are seeking a skilled and adaptableData Analystto join our dedicated and collaborative team within theClinical Information and Records Officeat South Western Ambulance Service NHS Foundation Trust. This is an excellent opportunity to contribute to supporting the delivery of high-quality patient care through data-driven insights.

As part of a small, friendly team of Clinical Information professionals, you will utilise a range of tools, including SQL, to provide robust data analysis, reporting, and insights that inform clinical and operational decision-making across the Trust.

Key Responsibilities

• Deliver data manipulation, reporting, and analytical services to support organisational intelligence and continuous service improvement.
• Analyse and report on data from Clinical Information Systems, including:
  • System configuration using supplier administration tools and other relevant platforms.
  • User access and system security management.
• Extract and interpret data from various systems and databases, presenting findings in a clear and actionable format for internal stakeholders and external partners.
  

Working Arrangements

• This role is based at our Exeter headquarters, with hybrid working available.
• A minimum of 2–3 days per week in the office is expected, with occasional travel to other Trust sites.
  
  

Reporting Line

You will report to theClinical Information Systems Manager.

As a key member of theClinical Information and Records Office, you will work collaboratively with theResearch and Audit Teamand other relevant departments to explore and optimise the use of clinical and operational data. Your work will support the Trust’s local, regional, and national reporting requirements and contribute to the delivery of high-quality, data-informed healthcare services.

Key Responsibilities Include

• Data Analysis and Interpretation Interrogate clinical databases and systems to extract, analyse, and report on data. Develop expert-level knowledge of clinical information systems to support problem-solving and evidence-based decision-making.
• Team Collaboration and Strategic Input Play an active role in shaping team direction and priorities through collaborative discussions, idea generation, and problem-solving activities.
• Knowledge Sharing and Team Support Use your expertise to support and train colleagues, contributing to team resilience and knowledge transfer as needed.
• Documentation and Process Development Maintain a comprehensive and up-to-date library of documentation related to data processes, procedures, and reporting. This includes the creation of user guides, training materials, and intelligent learning resources.
• Reporting and Communication Develop and deliver clear, accessible, and meaningful reports that meet the clinical information needs of the Trust and support informed decision-making at all levels
  
  

Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.

We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.

The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England, with excellent transport links and a great mix of independent shops, cafes and bars.

If you embody our values of one team, compassionate and innovative and are looking to make a real difference to peoples’ lives, then we would love to hear from you.

In return we will equip you with the skills and resources you need to thrive in your role.

You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.

Benefits

• Competitive NHS salary
• A standard working week of 37.5 hours
• Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
• Pay enhancements for out of hours, shift and overtime working
• Generous Pension Scheme
• Career and salary progression
• Car leasing scheme
• Free parking across Trust sites
• Staff networks
• Wide range of discounts from various organisations across the UK
  
  

For further details / informal visits contact: Name: Kerron Allen Job title: Clinical Information Systems Manager Email address: Telephone number:
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