Position Overview

Key role in the EMEA E-commerce analytics team ensuring they will support in automating and running the customer reports on a recurring basis for Retail, E-commerce and Outlets to support Business Strategy. They will help evolve the E-commerce DataMart encompassing data from various data sources to unlock, drive and deliver new insights, reporting, and advanced analytics to drive data driven business decisions. They will solve complex business problems / challenges through data analytics and will story-tell the actionable insights to the key stakeholders to drive and encourage data-driven decision making. They will build and collaborate with various business teams outside of RLE to drive new data initiatives. 

Essential Duties & Responsibilities

•Develop critical workflows for transforming, visualising, and extracting value from E-commerce •Design and develop automated reports using SQL and Tableau to surface insights to the entire business and also drive self-serve analytics within E-commerce •Collect and analyse data from various sources, including website analytics, sales data, and customer feedback, to identify trends and insights related to customer behaviour, product performance and market dynamics. •Quantitative, transactional based analysis: specific profile, segment, channel or store performance analysis from a customer standpoint to support the understanding of new Business challenges •Qualitative based analysis: find additional possible explanations for Business challenges within the current set of qualitative feedback from customers and browsers •Insights and Analysis presentations: develop and deliver clear, insightful, and high-quality power point presentations to be shared with wider teams and key stakeholders •You willbe collaborating with various business teams to drive new data initiatives within the E-commerce analytics team

Experience, Skills & Knowledge