​​Role: DevOps Engineering Coach (Professional Development Expert)

Package: Pension, Unlimited leave, Flexible working

Location: Remote working

Working Hours: Full or Part time. Minimum 3 days per week.

Role Overview

Corndel is seeking exceptional individuals to join our Operations team as Professional Development Experts (PDEs) to deliver first-class coaching and training for our DevOps Programme. To be successful, candidates must have lived industry experience as a DevOps Engineer.

We are looking for people who understand the complexities, challenges, rewards, and opportunities of DevOps Engineering and who want to pass on their technical knowledge and skills in conjunction with an accredited and highly acclaimed qualification to help others succeed. As part of your development, we will enable you to achieve a professional teaching qualification, so prior teaching/training experience is not necessary, although it is a bonus.

As a Corndel Professional Development Expert, you will provide first-class coaching, mentoring, and training to develop and progress learners working with some of the largest and highest-profile businesses in the UK.

You will join a company that is breaking new ground and offering a more intelligent, dynamic, and achievable way of developing people through a world-class programme of vocational learning. Corndel delivers a range of programmes, including Leadership and Management, Project Management, Business Administration, Data Professional, Data Analytics, Software Developer, Data Engineering, and Fundraising.

Role responsibilities:

• Manage a caseload of learners, mentoring, coaching, and equipping them to become better Dev Ops Engineer.
• Customise our theoretical course content for each individual learner you support through regular teaching sessions and workshops.
• Support your caseload of learners in completing all Corndel training materials and assessment tasks in a timely manner.
• Ensure that each learner is actively working on their respective qualification, recognises its value, is making progress, and is actively pursuing it as a means of advancing their career.
• Collaborate with key stakeholders to support learner progress and ensure client satisfaction.
• Ultimately, your success will be measured by the number of learners successfully completing the qualification and the satisfaction of each learner and their line manager with the Corndel program.
• There is potential for you to manage client account relationships from an operational perspective.
• Demonstrate a commitment to the values of Corndel and an understanding of the transformative impact of education

KPI’s – by cohort typically 36-40 learners

• Teaching a cohort of learners through their Dev Ops Engineering Level 4 programme
• Ensuring that over 85% of learners achieve their qualifications on time.
• Meeting regular milestones for each learner to present a compliant portfolio of evidence.
• Supporting learners to complete their portfolios within the set timescales and to the highest standard possible.
• Timetabling and conducting one-to-one teaching, coaching, and mentoring sessions regularly tailored to each individual learner.
• Facilitating online and face-to-face workshops that engage, motivate, and educate the learners.
• Engaging with the learners' line managers on a quarterly basis to review progress.
• Adhering to all compliance requirements for the qualification.
• Collaborating with the Skills for Business team to engage learners through relevant Maths & English qualifications

• Technical skills required:
• Expert-level, lived industry experience in Dev Ops Engineering and software development
• Excellent knowledge and understanding of:At least 2 of: Python
• Java
• Javascript
• C#
• Web development - including responsive design and accessibility
• Coding principles and best practice
• Testing & methodologies
• Object-oriented programming
• Software development principles and practice
• DevOps principles and practice
• SDLC, Agile & Waterfall
• Security best practice and legislation including GDPR
• Cloud
• Microsoft Azure
• Containerization and Docker
• Infrastructure as code principles and practice
• Common algorithms & data structures
• Deciding between and using different kinds of databases (relational & non-relational) and experience with SQL
• Command line interface, PowerShell & Bash
• Principles of functional programming
• Principles of asynchronous programming
• Low- and no-code alternatives
• APIs
• AI including LLMs
• Stakeholder management
• Project management

Core Skills Required:

• The ability to listen attentively and empathetically to learners.
• Effective verbal and non-verbal communication: the ability to convey ideas, provide feedback, and facilitate productive discussions with learners.
• The ability to ask open-ended questions, actively listen, and guide learners to identify their own solutions and take action.
• The ability to help learners set clear, specific, and achievable goals, with a foundational understanding of goal-setting techniques.
• The ability to assess a learner's strengths, weaknesses, and areas for improvement and tailor coaching, feedback, and facilitation to the learner's individual needs.
• A deep understanding of personal development theories, strategies, and practices is essential, and staying updated on the latest trends and research is important.
• Being able to motivate and inspire learners to stay committed to their program, even in the face of challenges.
• The ability to understand your own biases, values, and beliefs, which can impact your coaching approach.
• Effective time management skills are essential for structuring one-to-one coaching sessions, running workshops, keeping on top of admin, and setting priorities, as well as helping learners manage their time effectively.
• Providing constructive feedback and evaluating learner progress is necessary for tracking development and making necessary adjustments to Individual Learning Plans.
• Being able to handle conflicts or resistance that may arise during one-to-one coaching sessions or workshops in a constructive and empathetic manner

As part of our commitment to create an inclusive workplace where all colleagues can be their true selves, excel in their roles and progress in their careers, we recognise the importance of embracing the diversity in the working population and making Corndel a fully accessible employer.

As Corndel is a Disability Confident Employer, we make sure that a fair and proportionate number of disabled applicants who meet the minimum criteria for a job will be offered an interview. If you would like to be considered under this scheme, when submitting your application, please select the appropriate option to let us know that you have a disability. Please note this does not mean that all disabled people are entitled to an interview, in some recruitment situations such as peak times, we might need to limit the overall numbers of interviews we offer.

If you have a disability that might affect any stage of the recruitment process, please let us know about any help or reasonable adjustments you need before any interview or assessment. We’ll work with you to make sure any appropriate support is in place and make the application process a more positive experience.

Corndel is committed to safeguarding and safer recruitment practices, and will undertake pre-employment checks on the successful candidate, including Enhanced DBS Disclosure and a Barred List Check.​

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