Deputy Head of Service for Performance and Quality

London
4 days ago
Create job alert

Deputy Head of Service for Performance and Quality

We have an exciting opportunity for an experienced data and analytics professional to join the Performance team in London.

Are you ready to make a different in a values-driven organisation 

Can you transform varied data into meaningful insights and communicate effectively with diverse audiences to enhance organisational performance 

Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes

If you are passionate about using data to tackle complex problems, improve systems and shape strategic decisions, we want to hear from you…

Position: 6045 Deputy Head of Service for Performance and Quality

Location: Greater London/Hybrid

Hours: Full time 37.5. Monday to Friday 9am - 5pm 

Contract: Permanent

Salary: £46,702.25 per annum 

Allowance: London weighting

Closing Date: 25th April 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

As a Deputy Head of Service for Performance and Quality, you will:

• Proactively analyse data from diverse sources, transforming it into powerful and useful insights for the service

• Produce management information, impact analysis, service modelling and customer-focused performance tools

• Monitor service performance and identify risks to support and enable data-driven decision-making and continuous improvement

• Be a key member of a multi-disciplinary network of experts within the London Management Team

• Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces and the Ministry of Justice (MoJ)

Regular tasks will include:

• Producing monthly and quarterly reports for funders to evidence KPIs; identify trends, risks and service improvements

• Developing and iterating analytical pipelines to deliver high quality insight on service performance

• Meeting with front-line teams to explore service delivery and performance data

• Delivering insights and actions to stakeholders regarding service effectiveness

• Identifying areas of the service where data science and emerging technologies can be applied to improve efficiency, such as AI

• Collaborating with data professionals across the national data function and within MOPAC’s Data and Insight function

About You

You will need:

• Experience using either Python or R to bring data together from diverse sources and prepare for analysis using cleaning and preparation techniques

• Extensive practical experience of using innovative platforms for data visualization including R Shiny, Power BI and/or Tableau

• A degree or equivalent professional experience in subjects such as Statistics, Data/ Computer Science, Economics, Public Policy, or the Sciences would be desirable

Please see the attached Job Description and Person Specification for further details once you apply. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your birthday and options to buy or sell annual leave

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, gym, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Access to EDI networks and colleague cafes

• Cycle to work scheme and season ticket loans

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Deputy Head of Service for Performance & Quality, Data, Data Analyst, Head of Service for Performance & Quality, Director of Service for Performance & Quality, Deputy Director of Service for Performance & Quality, Research. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client

Related Jobs

View all jobs

MIS Manager

Finance Business Partner

Head of Governance & Deputy Company Secretary

Regional Finance Director

Finance Director

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Tips for Staying Inspired: How Data Science Pros Fuel Creativity and Innovation

Data science sits at the dynamic intersection of statistics, computer science, and domain expertise, driving powerful innovations in industries ranging from healthcare to finance, and from retail to robotics. Yet, the daily reality for many data scientists can be a far cry from starry-eyed talk of AI and machine learning transformations. Instead, it often involves endless data wrangling, model tuning, and scrutiny over metrics. Maintaining a sense of creativity in this environment can be an uphill battle. So, how do successful data scientists continue to dream big and innovate, even when dealing with the nitty-gritty of data pipelines, debugging code, or explaining results to stakeholders? Below, we outline ten practical strategies to help data analysts, machine learning engineers, and research scientists stay inspired and push their ideas further. Whether you’re just starting out or looking to reinvigorate a long-standing career, these pointers can help you find fresh sparks of motivation.

Top 10 Data Science Career Myths Debunked: Key Facts for Aspiring Professionals

Data science has become one of the most sought-after fields in the tech world, promising attractive salaries, cutting-edge projects, and the opportunity to shape decision-making in virtually every industry. From e-commerce recommendation engines to AI-powered medical diagnostics, data scientists are the force behind innovations that drive productivity and improve people’s lives. Yet, despite the demand and glamour often associated with this discipline, data science is also shrouded in misconceptions. Some believe you need a PhD in mathematics or statistics; others assume data science is exclusively about machine learning or coding. At DataScience-Jobs.co.uk, we’ve encountered a wide array of myths that can discourage talented individuals or mislead those exploring a data science career. This article aims to bust the top 10 data science career myths—providing clarity on what data scientists actually do and illuminating the true diversity and inclusiveness of this exciting field. Whether you’re a recent graduate, a professional looking to pivot, or simply curious about data science, read on to discover the reality behind the myths.

Global vs. Local: Comparing the UK Data Science Job Market to International Landscapes

How to evaluate salaries, opportunities, and work culture in data science across the UK, the US, Europe, and Asia Data science has proven to be more than a passing trend; it is now a foundational pillar of modern decision-making in virtually every industry—from healthcare and finance to retail and entertainment. As the volume of data grows exponentially, organisations urgently need professionals who can transform raw information into actionable insights. This high demand has sparked a wave of new opportunities for data scientists worldwide. In this article, we’ll compare the UK data science job market to those in the United States, Europe, and Asia. We’ll explore hiring trends, salary benchmarks, and cultural nuances to help you decide whether to focus your career locally or consider opportunities overseas or in fully remote roles. Whether you’re a fresh graduate looking for your first data science position, an experienced data professional pivoting from analytics, or a software engineer eager to break into machine learning, understanding the global data science landscape can be a game-changer. By the end of this overview, you’ll be better equipped to navigate the expanding world of data science—knowing which skills and certifications matter most, how salaries differ between regions, and what to expect from distinct work cultures. Let’s dive in.