Data Quality Manager

Closing Date

2025-08-30

Location: Durrington, Worthing (Hybrid 1 - 2 days a week)

Contract Type: Permanent

Salary: Market Value (DOE) + bonus.

Hours: 37 hours

Are you ready to make a difference in the water & waste industry?

Southern Water are going through an immense digital transformation programme and require skilled and talented people to join our supportive and collaborative teams to deliver these transformation initiatives.

As Data Quality Manager, you will be critical in supporting the business in achieve its long-term Data Transformation Programme through contribution to establishing the Data Quality Framework across the organisation to improve data quality and enhance business decision-making.

You will help improve business performance in Southern Water through your experience in Data Quality Management and the application of data quality monitoring and issue resolution to key business domains.

We prioritise value over everything, and you will be expected to seek out opportunities where you can deliver the most impact. Developing KPI's and metrics to track performance, engaging key stakeholders, and providing visibility and recommendations to Data Owners.

Interfacing with the organisation will require strong communication and business acumen to affect change and influence a range of technical and non-technical stakeholders at all levels of the organisation.

The Data and Analytics Team are driving improvement across the organisation with the launch of a new Data Strategy and you will be expected to champion data & analytics taking opportunities to elevate data literacy and generate excitement around the business problems we can solve together.

Responsibilities include:

Data Quality Performance monitoring and reporting through enterprise tooling, (i.e. MS Purview) - Business engagement, understanding business data quality standards and developing ways to track and improve performance. Work with the team to champion data quality within projects and initiatives. Develop relationships with key internal stakeholders and external delivery partners to establish consistent data quality standards and establish feedback loops for continuous improvement. Develop the Data Quality Committee to promote and support data quality discussion, improvements and prioritisation. Contribute to data literacy and training across the organisation so that everyone understands what constitutes high-quality data.

Skills & Knowledge required

Understanding and experience planning and executing data quality initiatives. High level of accuracy and attention to detail in data validation and reporting. Understanding of data privacy and security and ability to assess and mitigate data related risks. Ability to interface and align internally with Data Governance, Data Architecture, BI and Analytics within a Data, IT and Digital function – an understanding of the requirements of your role within a wider team. Excellent knowledge of Data Quality – and demonstrable experience applying to solve business problems. Experienced use of data quality tooling and maintaining a Data Dictionary – metadata repository, use of Data Catalogues and Business Glossaries. Organised and disciplined – ability to work across multiple projects and prioritise own time. Good stakeholder engagement with the ability to facilitate and negotiate with key stakeholders at all levels. Strong ability to influence key decisions through effective communication Ability to identify data issues, perform root cause analysis and implement corrective actions. Ability to work with multi-disciplinary teams (IT, Compliance, business). Strong communication skills.

 Technical

Understanding of data governance frameworks, metadata management and master data management principles Experience with data quality tooling, data base technologies, ETL and data integration and data profiling and cleansing

Risk & Compliance

Understanding of data security and governance (GDPR etc) Understanding of the impact of poor quality data on business operations Understanding of legal and ethical considerations

What Do We Offer?

25 days annual leave + Bank Holidays. Free annual flu jab and eye test vouchers. Pension contributions up to 11% (depending on your contribution). An employee assistance program. A network of sports and social clubs. Company and performance-related bonus. Life assurance equal to 4x salary. Salary sacrifice electric car scheme (after 6 months service). Health Cash Plan. Two paid volunteering days a year. Occupational health service. Discounts with over 800 popular retailers. Digital GP service. Study support may be available for job-related qualifications. Competitive maternity & paternity leave and flexible return to work options. Cycle to work scheme.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com)

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement:

Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.