Data Quality Assurance Officer (Apprentice)

Be Part of Improving Healthcare Through Better Data. At Frimley Health NHS Foundation Trust, we understand that accurate, high-quality data is vital to delivering safe, effective patient care. We are currently seeking a committed and detail-oriented individual to join our Data Quality Assurance Department as a Data Quality Support Officer. This post also includes study support towards a Level 4 Data Analyst Apprenticeship (via Multiverse), offering an excellent opportunity for long-term development.

This is an exciting opportunity to join a collaborative team dedicated to improving the integrity, completeness, and reliability of clinical and administrative data across the Trust.

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• Comfortable working with data and has strong IT skills
  
• Able to analyse reports and extract actionable insights
  
• Organised, self-motivated, and able to manage a busy workload
  
• A confident communicator with excellent interpersonal skills
  
• Ideally experienced in a healthcare or NHS environment (not essential)
  
• Familiar with the National Care Record Summary (NCRS) – desirable but not required
  
• Keen to grow professionally while contributing to meaningful improvements in healthcare
  

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confdent employer and has been awarded Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

We recognise the importance of a healthy work life balance and strive to support flexible working patterns and hours to meet the needs of staff and services.

As part of our ongoing Data Quality Initiative, this role plays a key part in supporting departments across the Trust in identifying and resolving data issues. You’ll work closely with operational teams, advising on best practice and using data validation tools to analyse and correct errors. You will support a wide range of Trust-wide activities, including:

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• Running and interpreting scheduled reports to address data quality concerns
  
• Supporting the implementation and maintenance of the EPIC programme
  
• Investigating and resolving duplicated or confused patient records
  
• Liaising with colleagues across multiple sites to correct data anomalies
  
• Assisting in audits related to Inpatient, Outpatient, and Waiting List data
  
• Managing monthly data challenges and national data tracing processes
  
• Supporting specialist teams in Cancer and Acute Services with record resolution
  
• Maintaining accurate and well-structured spreadsheets
  
• Using Trust IT systems confidently and effectively
  

Please read the full Job Description and Person Specification before applying.

Sponsorship is not available for this role.

This vacancy may close early once a sufficient number of applications have been received.

Qualifications

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• Health Record & Information Management (IHRIM) or equivalent knowledge and experience
  
• NVQ level 4 or equivalent knowledge and experience
  
• ECDL level or equivalent
  
• General good standard of education equivalent to 5 GCSEs including English & Maths
  

Experience

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• In depth knowledge of Patient Administration Systems or equivalent
  
• Proven experience of NHS structure and interdependencies
  
• Mentoring and training of colleagues and staff
  
• Experience of following processes and checking validity of the process and resultant data items
  
• Proven knowledge of Information Governance Laws i.e. FOI, Data Protection Act etc.
  

Desirable criteria

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• Knowledge of NHS PAS systems across a range of data sets
  
• Knowledge of CRS, NCRS and NHS Data dictionary
  

Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.

Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.

We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.

We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helping us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.

Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.

Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.

Apply online now