Data Quality and Governance Manager

We are thrilled to announce an exceptional opportunity at RoSPA for a Data Quality and Governance Manager to join our team. As we embark on our journey towards a more data‑centric approach, we seek a dynamic individual passionate about harnessing the power of data to drive our mission forward.

In this pivotal role, you will be at the forefront of developing innovative techniques and implementing cutting‑edge improvements that ensure the accuracy, quality, security, compliance, and legitimacy of all our organisational data and documents. You will play a crucial role in overseeing the management and continuous enhancement of RoSPA’s business data systems, ensuring they are robust and reliable. Furthermore, your leadership will guide our employees to adhere to best practices, governance, and regulatory requirements. By fostering a culture of data integrity, you will empower stakeholders to confidently rely on our data systems, ultimately shaping our strategies and helping us achieve our goals.

• 
  
• Experienced in developing an organisation’s data management processes, systems, and structures; collaborating with internal customers and suppliers to design, build, and maintain effective solutions.
  
• Have experience creating, implementing, and continuously reviewing data governance frameworks, establishing policies, procedures, and standards for managing data assets to ensure accuracy, integrity, quality, and security.
  
• Skilled in evaluating data system performance, monitoring data usage, and implementing controls to ensure data accuracy and completeness.
  
• Worked closely with colleagues at various levels to identify root causes of data issues and implement timely solutions that align with agreed‑upon service levels.
  
• Implemented both technical and manual procedures to securely and efficiently handle and share data and documents, ensuring organisation‑wide compliance with company policies, regulations, and legal obligations.
  
• Collaborated across departments and with stakeholders to define and maintain data standards and business rules, assisting with acquiring and mapping data from various systems and sources.
  
• Developed and enforced methods for complying with data regulations, including retention and disposal policies, while ensuring security and privacy controls are in place to protect sensitive or classified information.
  
• Provided training, documentation, and support to ensure employees understand their roles and responsibilities in effectively managing data.
  

• 
  
• A BSc in Information Governance, Business Data Analytics, Business Administration, or equivalent.
  
• Experience working as a Data Manager or Information Governance Manager or similar role, implementing efficient and secure procedures for data management and compliance with attention to all technical aspects.
  
• Proven experience managing data at a detailed level, including solid working knowledge of data security, laws, and protocols.
  
• A thorough and proven understanding of data management and administrative policies.
  
• Recognising the ethical, legal, and regulatory implications of data usage, storage, and analysis, especially in terms of privacy, and awareness of the use and potential benefits of AI and machine learning.
  
• Experience querying databases and other data sources, and managing data and documents in a Microsoft environment, including Dynamics 365, SharePoint and Power BI.
  
• Experience cleansing data and preparing data for migration and analysis.
  
• The ability to clearly convey findings, both written and orally, to non‑technical stakeholders, including creating reports and presentations to stakeholders.
  
• Ability to work collaboratively with other departments and stakeholders to understand their data requirements.
  
• Strong problem‑solving skills, delivering solutions to business problems using a data‑driven approach.
  

If this is the case, we can offer you the following:

• 
  
• Development: We provide a supportive environment where you can thrive, contributing to our mission of a life free from serious accidental injury. We offer training and professional development opportunities, including annual appraisals, personal development plans, discounted RoSPA training courses, one‑on‑one management check‑ins, and a variety of reward and recognition initiatives.
  
• Salary sacrifice benefits: A pension scheme, holiday purchase options (up to 5 days), Bikes2Work initiative, car leasing scheme, and Workplace Nursery scheme.
  
• Wellbeing: Access to a fully confidential 24/7 GP line and a comprehensive Cash Plan that includes an Employee Assistance Programme and a range of retail, gym, and spa discounts.
  
• Hybrid working: Hybrid working arrangements, 33 days of annual leave (including bank holidays, with more accrued over time), and time off during the Christmas break. Our long‑service awards recognise your commitment and dedication.
  
• Employee engagement: Social activities such as escape rooms, drinks and dinners in Edgbaston Village, coffee roulettes, lunchtime walking group, free tickets to the Botanical gardens, and employee quizzes.
  
• General: Free parking in our central Birmingham location and interactive staff days making work more engaging.
  

Join our dedicated team and play an essential role in a life‑changing charitable mission; make a difference while you grow your career.