Data Quality is the department responsible for ensuring the best possible data quality across all of our GB and Irish panels. Responsibilities of the department are varied.
The quality of information provided by our panel members is critical and the department will ensure that quality standards are maintained with improvements being identified and implemented as required.
Role Purpose
Providing quality assurance for the business, through the monitoring of our process and data quality, and ensuring the delivery of high-quality products to our client base. Growing understanding and skills to monitor and support the business with enhancements to the quality of the data we produce.
Main Duties and Responsibilities
- Learn the basic components of data quality through practical experience.
- Develop a good understanding of our end-to-end processes.
- Perform the day-to-day tasks required to ensure the smooth running of the service.
- Monitor critical metrics, identifying actions to be undertaken, communicating them in a timely manner.
- Demonstrate ability to interrogate complex data sets to support the management of the quality in our data.
- Understand the need for maintaining data quality and the key drivers.
- Understand the need to maintain sample size, panel balance, panel continuity and a consistent dataset.
- Understand the need for robust, continuous data collection from all panellists.
- Understand the impact on the data that external factors can have, e.g. communication, processes, market effects.
- Support the business with internal and external projects.
Process and Continuous Improvement:
- Identify and raise enhancements to efficiency and/or quality to Managers and Leads within the team.
Data and Information Security:
- Respect the confidentiality of panellists’ personal information and handle all communication and data in a responsible manner in accordance with GDPR, our Privacy Policy, and all other relevant guidelines and legislation.
Understanding the Wider Business:
- Develop a broader understanding of the Worldpanel panels business and the role the Data Quality team performs to ensure its success.
- Develop a broader understanding of the wider Market Research industry.
Training & Development:
- Take ownership for self-development and, where available, participate in structured training.
- Gain proficiency in all relevant databases, data interrogation and reporting tools (for example ISEC, SQL, R, Python, Excel, MyWorldpanel, Powerview, etc.).
- Begin to form professional working relationships across the business.
- Understand the importance of how you are perceived across the business and your personal brand.
- Make a constructive contribution at Data Quality team meetings.
Issue Management and Best Practice:
- Proactively identify and perform root cause analysis of service issues, and resolve these to mitigate any impact to data quality and critical metrics.
- Support regular service review meetings with Team Managers and the Leadership team to establish priorities and future requirements.
- Work closely with other department partners (e.g., Data Methods, Data Acquisition, Coding Inputs, Client Delivery) to capacity plan and support new projects or service enhancement initiatives.
Skills and Experience
- Numerical based degree (Mathematics, Statistics, Physics, etc.).
- Experience of use of coding languages (e.g., R, Python, SQL).
- Experience of using data visualization tools (e.g., Tableau, PowerBI).
Measures of Success
- Deliver to deadline on all tasks and projects as requested by their manager.
- All work is delivered to the quality standard expected.
- Appropriately raise issues and implement additional checks if required.
- Acquire all necessary knowledge and skills to perform in the role, including service knowledge, technical skills, and personal skills.
- Be proactive in asking for help and support.
- Provide appropriate and timely responses to all requests.
- Adopt appropriate communication style internally and externally.
- Demonstrate appropriate business etiquette and ways of working (e.g., meetings, minutes, agendas).
Demonstrate the below indicators of success:
- Positivity
- Flexibility
- Proactive approach
- Makes sound recommendations
- Inquiring mind
- Puts opinions across
- Willingness to learn
- Builds relationships across the business
- Supportive to other team members
What You’ll Get From Us
- 25 days annual leave (excl. bank holidays), plus your birthday off!
- Flexible benefits across health, wealth, and lifestyle.
- Extensive training and excellent scope for career development.
- A collaborative and supportive work environment!
At Kantar, we have an integrated way of rewarding our people based on a simple, clear, and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay-for-performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion, and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted, and are allowed to flourish in a space where their mental health and well-being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking, and achieve better commercial outcomes.
Reasonable Adjustments
Kantar is committed to offering equal opportunities to all individuals, including during the recruitment process. If you require any reasonable adjustments or assistance, please advise us in advance of your interview so that we can make the necessary arrangements.
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