Data Governance Operations Lead

This is a critical role to oversee the delivery and ensure that change is effectively driven across the organisation for our Data and AI Governance Programmes. This role will be responsible for managing the delivery of the second phase of the DG programme to drive engagement and adoption with colleagues across Aon and for delivering the AI Governance programme.

This role requires hands on working with the delivery teams, understanding the detail of the work and turning this into clear plans and communications as well as the ability to work with programme leadership and create messaging and narratives that are easily digestible for senior colleagues.

This will be a hybrid position working out of our London Office.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

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• Portfolio Management: Oversee multiple, cross‑functional workstreams, ensuring successful delivery within scope and timeframe
  
• Project Management: Develop regular programme reporting and facilitate meetings/forums for audiences of differing seniorities
  
• Change Management: Design and implement organisational change management plan, including stakeholder engagement and adoption plans
  
• Communication Expertise: Create clear communications that resonate with the target audience, from C‑suite, down through the business, understanding how to craft simple, effective messaging strategies
  
• Stakeholder Management: Engage with senior colleagues and third parties responsible for each workstream to align delivery initiatives with business priorities and secure necessary support
  
• Risk & Governance: Ensure necessary governance, risk management, and quality assurance processes are followed on each workstream
  
• Performance Measurement: Align with workstream leads to ensure consistency in metrics and success criteria across the programme and include performance against these within regular reporting
  
• Vendor & Partner Management: Manage relationships with external vendors, partners and Aon colleagues to ensure optimal delivery outcomes and value realisation
  

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• Extensive experience in delivery management, program management, or change management roles
  
• Has created, managed and led complex programmes with multiple internal and external stakeholders
  
• Has applied fact‑based decision making to resolve issues within and between project teams
  
• Has worked on programmes intersecting business and technology/data, and can translate requirements that are easy to understand and execute for people in any area of the business
  
• Has developed change management plans for programmes with clear requirements aligned to an implementation plan and roadmap
  
• Has conducted change assessments to understand change readiness, identifying change risks and crafting mitigations
  
• Has proven ability to lead both waterfall and agile approaches to change management methodologies
  

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• PMP (Project Management Professional) or PgMP (Program Management Professional)
  
• CCMP (Certificate of Change Management Practitioner)
  
• Agile/Scrum certifications (SAFe Program Consultant - SPC, Certified Scrum Master – CSM)
  

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

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