Data Governance Manager

We are seeking a Data Governance Officer – Team Lead to promote a culture of accountability, stewardship, and continuous improvement in data usage across the organization. This role positions data as a strategic asset that supports informed decision-making and drives operational excellence.

• Define strategic objectives, a clear roadmap, and KPIs for the department in line with corporate goals
• Develop specific actions to achieve agreed targets and KPIs
• Ensure all governance documentation—policies, principles, standards, and procedures—are current and relevant
• Coordinate governance activities with Data Quality Engineers, IT Architecture teams, and other stakeholders across the organisation
• Implement robust data processes and guidelines and ensure adherence
• Act as the escalation point for data accuracy issues and drive effective resolutions
• Maintain and manage business metadata definitions, business rules, and organisation-wide reference data
• Support the implementation, rollout, and development of the Data Catalogue and manage change control for metadata
• Promote and lead the adoption of consistent data definitions and best practices through training, communications, and workshops
• Advise the Security Team to ensure data receives appropriate protection in line with classification
• Report on data governance maturity and performance metrics
• Set personal targets for team members, monitor performance, and provide constructive feedback
• Coach and develop team members, sharing knowledge and fostering a culture of collaboration and growth
• Motivate the team and encourage idea-sharing to improve individual and team performance

• BSc/MSc in Information Technology or equivalent
• Minimum 5 years’ experience in data stewardship/management or a similar role
• Possession of professional certifications such as CDS, CDMP, or DGSP
• Hands-on experience with data catalogues, data warehouses, and/or MDM solutions
• Excellent stakeholder engagement skills across all organisational levels
• Strong communication, collaboration, and leadership abilities
• Deep understanding of Data Governance concepts and GDPR compliance
• Good knowledge of data quality processes and remediation activities
• Ability to manage large datasets, identify errors, and implement solutions
• Strong analytical skills with the ability to inspire and mobilise teams
• Proven ability to coach, train, and develop team members

• Intellectually stimulating work environment
• Continuous personal development and international training opportunities

Location: Cyprus, Greece, UK or Remote

Please visit our website www.xm.com/careers to submit your online application for this position.

All applications will be treated with strict confidentiality!