Description
Job Title: Data Analytics Strategy Manager – 12 month FTC
Location:Bristol
Salary: £65,385 - £72,650
Hours: Full time
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our Bristol office.
About This Opportunity:
We have an exciting opportunity to join our Channel Team within Business and Commercial Banking (BCB) for a 12-month FTC as Data Analytics Strategy Manager.
Our role as a Channel team is to provide the insight to improve our channel journeys, giving our customers a better choice of channel to best meet their need. Within Channel Insight we play a pivotal role in providing action orientated insight, which is essential in driving the strategy of channel migration to digital and marketing led channels.
You’ll be extracting, segmenting, and analysing data. Building out the insight recommendations through numeric reasoning that helps deliver the digital strategy. Using several different tools such as SQL and Adobe Analytics access data within our data warehouse.
Your ability to collaborate with others, generate insight, convert into recommendations and present to a senior audience, will really set you up to succeed!
What you’ll be doing:
Supporting delivery of key Group strategic objective to grow BCB digital channels Developing our understanding of the influence our digital engagement activity and customer insight tools have on digital servicing behaviours through web-based analytics and identifying optimisation opportunities Using technical and analytical skills to deepen our knowledge of customers digital channel usage to help shape our strategy to grow digital channel adoption Utilising data visualisation skills to develop self-serve insight dashboards This is not an ETL role, the focus will be on numeric analytics to help drive business decisions
Why Lloyds Banking Group:
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need:
You'll have analysis experience using a complex and large relational database (e.g. Teradata etc.) along with an appropriate scripting or programming skill for data extraction such as SQL, SAS, R etc Have a proven track record in using data and insight to influence analytics to develop practical insight and confidence in telling stories through data Experience in web analytics tools (we use Adobe, but experience in other web analytics tools will also be acceptable) Strong partnering and communication skills to deliver your recommendations
About working for us:
Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15% An annual performance-related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days’ holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
