Data Analyst (Customer)

Responsibilities

:
Translate data requirements from across the organisation into robust and reusable data models, modelling both within the data warehouse and exposing via Looker, with a particular focus on Customer Data Draw insights and use appropriate analytical methods to analyse large datasets to identify key trends, opportunities, set KPIs and help solve business problems Build strong relationships with stakeholders andmunicate insights effectively to help shape business strategy Maintain consistent and clear documentation and definitions across the data warehouse and Looker,municate this with stakeholders Collaborate with the wider data team to help meet the business goals, including peer reviews
Requirements
Strong experience with SQL Experience with Python Strong experience with Looker or a Similar Business Intelligence (BI) Tool Good understanding and experience of DBT and applying data architecture principles such as dimensional modelling, to translate raw data into a structured format, or a willingness to learn Self-starter with the ability to think outside the box and evolve projects. Take ownership of a project end-to-end and manage priorities accordingly Experience supporting and working with cross-functional teams in a dynamic environment Exposure working with Data within Customer Operations or Customer Oues plaints or Welfare Support) is a plus Version control using GitHub or similar
Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, soe with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

Stage 1 - 45 mins with one of the team Stage 2 - Take home challenge Stage 3 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team
Benefits
33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice,pany enhanced pension scheme Life insurance at 4x your salary & group ie protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing
About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can't amodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. Job ID DCF96E48EC