This is not a job at Treehouse, do not email Treehouse to apply.
As a Data Analyst at Trustpilot, you will collaborate with Trusties in our Commercial/Marketing or Trust teams and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting. You’re keen to ensure they use data to answer their toughest questions, and you can proactively identify areas that need a little data support. You’ll be an internal data consultant, with loads of amazing data in our data warehouse at your fingertips, working with analytical tools including BigQuery and Looker.
Commercial/Marketing:
As a B2B company, understanding our customers’ journey from prospect to paid customer is key. In this role, you get to join a growing team of data analysts and work closely with our Marketing, Sales, Customer Success and Operations teams. The team is responsible for all types of analyses to support our marketing and commercial efforts and strategy, from understanding which marketing campaigns work well to mapping our customers’ journey through data and analysing the impact of our pricing initiatives.
A huge part of what we do at Trustpilot is Trust (it’s in the name!). We need to ensure that the content on our platform is real content from real people. That means eliminating scam and spam, and identifying fraudulent behaviour. We have several cross-functional teams devoted to Trust. You’ll be tightly aligned to their goals, supporting teams such as Content Integrity to discover fraudulent activity, and helping data scientists assess their spam models.
Responsibilities Delivering proficient analytics and insights to different parts of the business, through both workstream-focused initiatives and ad-hoc inquiries
Picking the right solution for the problem you've got, from your arsenal of analytical tools and methods
Working closely with the Commercial/Marketing or Trust teams to understand their data and their goals to deliver awesome solutions
Presenting and promoting your work to the wider business, to enable data-informed choices
Qualifications Good knowledge of key analytical and statistical methodologies, such as model-based analyses (regression, clustering etc.), cohort analysis and A/B testing, as well as reporting best practices, leveraging BI tools (such as Looker, Tableau etc.)
Experience in stakeholder and project management, with the knowledge to deliver results back to the business
Proficiency in R or Python, and awesome SQL skills
Familiarity with Airflow, DBT or similar tools used for building data pipelines
Advanced written and verbal communication skills
About Trustpilot Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
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