Data Analyst

POP MART
City of London
2 days ago
Create job alert

Data Analyst (Operations Support)


Industry: Designer toys and collectible pieces

Location: Canary Wharf, London

Job type: Full time Permanent


About POP MART


POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers.


POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world.


POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories.


For more information, please visit www.popmart.com and our LinkedIn Career page.


What to Expect


POP MART is a fast-paced company with a young and multicultural team where you can expect to:


  • Contribute to a rapidly growing European retail business
  • Work closely with cross functional teams across multiple countries
  • Develop practical analytics skills through hands on projects and real operational challenges


Benefits


POP MART offers our employees:


  • Monthly appreciation gifts featuring our latest POP MART designs
  • A structured bonus scheme linked to company and individual performance
  • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support
  • Training and development programmes that build both professional skills and creative thinking
  • Regular team events that bring our people together to share ideas and celebrate our work



The Role and Candidate


The Data Analyst – Operations Support sits within the European Operations Support function and reports directly to the Head of Operations Support. The role is responsible for strengthening operational visibility, data accuracy, and analytical discipline across European markets, supporting informed decision making and effective risk management.


Working closely with EU functional leads and local market teams, this role supports Loss Prevention, Learning & Development, Health & Safety, Retail Operations, and People teams through reliable reporting, structured KPI tracking, and clear, actionable insights. The position requires strong ownership, attention to detail, and the ability to operate confidently in a fast paced, multi country retail environment.


Responsibilities


Data Analysis & Reporting


  • Collect, clean, and analyse operational data from EU and local entities to ensure accuracy and consistency
  • Produce structured weekly, monthly, and quarterly dashboards for Operations Support functions, including Loss Prevention, Learning & Development, and Health & Safety
  • Monitor core operational KPIs across shrinkage, staff turnover and training coverage, Health & Safety compliance, customer experience, and store performance
  • Deliver focused deep dive analysis to identify operational risks, gaps, and improvement opportunities


KPI Tracking & Visualisation


  • Build and maintain clear, decision ready dashboards and reports using Excel, BI tools, and Lark Base
  • Maintain consistent KPI definitions and data logic, ensuring results are reliable and easily understood by stakeholders
  • Develop and enhance KPI frameworks to support operational maturity and business growth


Audit & Compliance Support


  • Support Loss Prevention, Learning & Development, Health & Safety, and Retail teams with audit data preparation, consolidation, and reporting
  • Analyse audit outcomes to surface priority risks, recurring issues, and areas requiring intervention
  • Maintain visibility of corrective actions and track closure status


Operational Follow Up & Action Tracking


  • Support functional and store teams in defining clear action plans with owners, timelines, and measurable outcomes
  • Track progress against agreed actions and escalate non-compliance or repeated issues where necessary


Project Support & Insight Delivery


  • Support operational projects through data analysis and presentation materials, including store openings, launches, efficiency initiatives, shrinkage reduction programmes, and training roadmaps
  • Present insights to EU leadership and cross functional stakeholders to support decision making
  • Support new store openings with performance tracking and post opening reviews



Required Qualifications


  • Strong data analysis skills with solid experience in Excel, BI tools, dashboards, and data modelling
  • Experience with Lark Base and RetailNext analytics is a strong advantage
  • Good understanding of retail KPIs and operational performance metrics
  • Ability to interpret complex data sets and translate them into clear, actionable insights
  • Strong communication skills with the ability to work effectively across multiple teams
  • High level of ownership, attention to detail, and comfort working in a fast paced, multi country environment


Desirable but Not Essential


  • Experience in retail, FMCG, or operational support environments
  • Exposure to Loss Prevention, Health & Safety, Customer Experience, or store operations
  • Experience working in an international or multi country setting
  • Additional European language skills such as Italian, Spanish, or Danish


Your Application

If this opportunity sounds exciting to you, please apply with your updated CV via “Apply Now” or email us at .

Related Jobs

View all jobs

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Neurodiversity in Data Science Careers: Turning Different Thinking into a Superpower

Data science is all about turning messy, real-world information into decisions, products & insights. It sits at the crossroads of maths, coding, business & communication – which means it needs people who see patterns, ask unusual questions & challenge assumptions. That makes data science a natural fit for many neurodivergent people, including those with ADHD, autism & dyslexia. If you’re neurodivergent & thinking about a data science career, you might have heard comments like “you’re too distracted for complex analysis”, “too literal for stakeholder work” or “too disorganised for large projects”. In reality, the same traits that can make traditional environments difficult often line up beautifully with data science work. This guide is written for data science job seekers in the UK. We’ll explore: What neurodiversity means in a data science context How ADHD, autism & dyslexia strengths map to common data science roles Practical workplace adjustments you can request under UK law How to talk about your neurodivergence in applications & interviews By the end, you’ll have a clearer sense of where you might thrive in data science – & how to turn “different thinking” into a real career advantage.

Data Science Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK data science hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise rigorous problem framing, high‑quality analytics & modelling, experiment/causality, production awareness (MLOps), governance/ethics, and measurable product or commercial impact. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for product/data scientists, applied ML scientists, decision scientists, econometricians, growth/marketing analysts, and ML‑adjacent data scientists supporting LLM/AI products. Who this is for: Product/decision/data scientists, applied ML scientists, econometrics & causal inference specialists, experimentation leads, analytics engineers crossing into DS, ML generalists with strong statistics, and data scientists collaborating with platform/MLOps teams in the UK.

Why Data Science Careers in the UK Are Becoming More Multidisciplinary

Data science once meant advanced statistics, machine learning models and coding in Python or R. In the UK today, it has become one of the most in-demand professions across sectors — from healthcare to finance, retail to government. But as the field matures, employers now expect more than technical modelling skills. Modern data science is multidisciplinary. It requires not just coding and algorithms, but also legal knowledge, ethical reasoning, psychological insight, linguistic clarity and human-centred design. Data scientists are expected to interpret, communicate and apply data responsibly, with awareness of law, human behaviour and accessibility. In this article, we’ll explore why data science careers in the UK are becoming more multidisciplinary, how these five disciplines intersect with data science, and what job-seekers & employers need to know to succeed in this transformed field.