Data Analyst

Nexere Consulting
City of London
5 days ago
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Data Analyst - SQL - Tableau - Python - Customer Success - London - Hybrid


  • 9 Month Initial Contract
  • Hybrid Working - 3 Days per week in the office
  • Location - London
  • Day Rate - Up to £300 per day Inside IR35


This role is critical in addressing analytics gaps by enabling actionable insights, automating dashboards, and ensuring consistent, reliable data foundations.


Key Responsibilities:

  • Building robust data foundations
  • Build data capabilities that work consistently across multiple regions and countries
  • Automate recurring reporting and validation processes to increase accuracy and efficiency
  • Developing actionable dashboards & reporting
  • Conduct root cause analysis to uncover drivers of customer pain points, digital adoption challenges, and operational inefficiencies.
  • Translate findings into actionable recommendations that improve customer journeys, optimize staffing and routing decisions, and reduce escalations.
  • Enabling experimentation & continuous improvement


Key Skills/Experience:

  • 5+ years of experience in Data Analytics or Data Science, ideally with exposure to Customer Success, Operations, or Digital Experience domains
  • Proficiency in SQL for data extraction, transformation, and pipeline development
  • Experience with dashboarding and visualization tools (Tableau, Qlik, or similar)
  • Familiarity with big data tools (Snowflake, Databricks, Spark) and ETL processes
  • Experience with Python or R for advanced analytics, automation, or experimentation support
  • preferred Knowledge of statistical methods and experimentation (A/B testing) preferred
  • Machine learning and Generative AI experience is a plus

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