CRM Data Analyst

Data Careers
City of London
2 days ago
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CRM Data Analyst
Permanent

Location: London - Hybrid

Salary - £38,000 - £4,400

Defined benefit pension (employer contribution equivalent approx. 28.97%)

We're recruiting a CRM Data Analyst to join a Data and CRM team within a large, customer-focused organisation. This role supports internal stakeholders by providing data, analysis, reporting and dashboards to inform marketing and research activity. You'll also help the team as it moves from a legacy environment to a modern knowledge & insight data warehouse.

This is a great fit for someone who enjoys combining hands-on coding/data work with clear communication and influencing.

What you'll do

  • Deliver accurate data and analysis to support CRM, marketing and research projects
  • Build and maintain repeatable reports and dashboards to support evidence-based decisions
  • Use R and/or Python to prepare, analyse and automate datasets
  • Support data warehouse / ETL work (extract, transform, load) and improve data pipelines
  • Analyse and report on multi-platform customer journeys (e.g., web/app/campaign touchpoints)
  • Translate complex analysis into clear, compelling insight for technical and non-technical audiences
  • Champion data-led decision making and influence stakeholders with evidence
  • Collaborate with co...

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