CRM And Candidate Data Quality Lead

Robert Walters is the world’s most trusted talent solutions business. Across the globe, we deliver recruitment, recruitment process outsourcing and advisory services for businesses of all shapes and sizes, opening doors for people with diverse skills, ambitions, and backgrounds.We help organisations find the skills and solutions to reach their goals and assist talented professionals to power their unique potential.

Responsibilities

• Conduct regular audits and assessments of CRM data to identify inaccuracies, duplicate records, and inconsistencies across customer and candidate databases.
• Implement data validation and cleansing processes to improve data integrity, especially concerning recruitment and candidate profiles.
• Collaborate with HR, recruitment, marketing, and sales teams to establish data quality standards and best practices for candidate and customer data management.
• Develop and maintain data quality dashboards and reports to monitor ongoing data health.
• Assist in data migration, deduplication, and enrichment activities related to candidate and talent acquisition data.
• Troubleshoot data issues, particularly those affecting recruitment pipelines, candidate records, and related processes; work with IT and business units to resolve underlying problems.
• Document data quality procedures and ensure compliance with data governance policies.
• Provide training and support to users on best practices for data entry, candidate record management, and data hygiene.

Experience

• Proven experience in CRM data management, data quality, or related fields.
• Experience working with CRM platforms (e.g., Salesforce, Dynamics 365, HubSpot) and data cleaning tools.
• Knowledge of data governance, privacy, and security standards relevant to HR and recruitment data.
• Excellent communication and collaboration skills.
• Attention to detail and a proactive approach to problem-solving.
• Strong understanding of recruitment systems, ATS platforms, and candidate data management a bonus

Skills

• Experience with SQL, data modeling, automation tools, and data integration.
• Experience with reporting tools such as PowerBI
• Experience with data management and quality tooling
• Certification in data management, CRM systems, or recruitment technology is a plus.
• A unique opportunity to drive projects such as Employer Branding, Talent pipelining, Recruitment Innovation, Candidate Experience
• A track record of high performance and an ability to deliver excellent results consistently is key. In return for your hard work, you’ll be offered a competitive top salary and benefits package with bonuses/commission and fantastic incentives programme
• Private medical insurance
• A fantastic training and development programme
• Volunteer time off
• The opportunity to partake / qualify for our Global incentive weekend
• Employee wellbeing through various programmes
• You’ll have plenty of opportunities to progress your career, both in your country and other locations around the world. That’s the benefit of working for a large global organisation. One that is at the forefront of recruitment innovation, and a specialist in RPO and MSP

As a Disability Confident Employer, Robert Walters is committed to offering a fully inclusive and accessible recruitment process to all candidates. If you require any accommodations or adjustments as a result of a disability, impairment or health condition, please do not hesitate to let me know.

This position is being sourced through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, is an employment business and employment agency and welcomes applications from all candidates.

Robert Walters - Global Talent Solutions

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About the job

Contract Type: Permanent

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