Commercial Insurance Account Executive (Renewals)

Lutterworth
2 weeks ago
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Commercial Insurance Account Executive (Renewals)

Lutterworth based – 5 days in the office

Permanent

Monday to Friday – 35hrs (9.00 - 17.00)

£35,000 - £40,000 pa (depending on experience) + Bonus

Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.

The key responsibilities of an Insurance Account Executive (Renewals):

  • Conduct fact-finding calls to identify clients’ requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.

  • Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant’s needs.

  • Achieve income and conversion targets by maximising use of team resources.

  • Accurately document all customer interactions and maintain data integrity within Acturis.

  • Balance company policy with customer benefit in all decision-making processes.

    The minimum requirements for the Insurance Account Executive role (Renewals):

  • 1 – 2 years commercial insurance experience

  • Previous experience in telephone-based insurance renewals or account management

  • Demonstrable commitment to customer satisfaction and professional integrity.

  • Ability to handle challenging customers and complaints with patience and professionalism.

  • Proven team-player with a strong work ethic and willingness to work occasional overtime.

  • Highly organised, detail-oriented and able to multitask in a fast-paced environment.

    The ideal candidate for the Insurance Account Executive (Renewals) role:

  • Proficiency in using Acturis or similar automated information systems

  • Track record of meeting or exceeding financial targets and KPIs

  • Proactive approach to process improvement and personal development

  • Demonstrates a clear understanding of wider insurance policies.

    Insurance Account Executive benefits:

  • Comprehensive training and development programme

  • Company contributory pension scheme

  • Discretionary bonus scheme

  • 25 days annual leave plus increase after years of service

  • Medical Insurance

  • Free on-site parking

    The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.

    Interested?

    Please apply below or call us on (phone number removed) for an informal chat.

    If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website

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