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Collections Data Analyst

Hays Specialist Recruitment Limited
Southampton
2 weeks ago
Applications closed

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Senior Data Analyst (Marketing)

Your new companyYou will be joining a forward-thinking, data-driven, financial services organisation that values innovation, collaboration and continuous improvement. With a strong focus on delivering fair outcomes for customers, this company is committed to using data to drive smarter decisions and improve operational performance across its collections and servicing functions.Your new roleAs a Collections Data Analyst, you will play a key role in shaping and optimising collections strategies through data-driven insights. Sitting within the Operations function and closely aligned with the Servicing team, you will:

  • Develop and monitor collections and communication strategies tailored to different customer profiles
  • Ensure strategies align with industry regulations and deliver positive customer outcomes
  • Analyse and report on collections performance, recovery rates, and strategic impact
  • Regularly test and refine strategies to improve effectiveness and efficiency
  • Create and maintain dashboards and reports for a range of stakeholders
  • Support ad hoc analysis requests and collaborate across departments to inform operational decisions
  • Present insights clearly to both technical and non-technical audiences

What you'll need to succeed

  • A degree with a quantitative focus or equivalent commercial experience
  • Proven ...

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