CMI - Market Planning - Junior Operations Administrator

Kensington, London, UK Req #868 16 October 2024

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $ and employing approx. 22,000 people worldwide.

CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. 

CACI's Marketing Solutions Division provides data, software and consulting services to improve our clients’ sales and marketing programmes.

We help clients find, retain and grow profitable customers through our understanding of consumer characteristics and behaviour. And we help commercial property developers and retailers plan retail provision in the UK and overseas.

MSD helps clients shape the vision, define the strategy and deliver a truly integrated customer experience. Our services are based on in-depth understanding of individual consumer behaviour and marketing technology which influence the way consumers buy products and services through a combination of data, technology and consultancy.

At CACI we do amazing things with data. We are experts in all thing’s consumer and location, bringing together cutting-edge analytical techniques, creative thinking and diverse perspectives to drive growth for our clients. We build some of the most highly regarded, innovative in the market and our people are the best at manipulating that data to provide insight to our clients. As part of the wider Marketing Solutions Division, you will be joining a 250 strong team working in over 50 markets globally.

Our people are what really make us different. We are a growing and dynamic group of analysts, data scientists and commercially savvy business development consultants who also provide thought leadership and creative thinking. We are passionate, progressive, and unafraid of challenge; our mission is to use data-driven insight to make a commercial difference.

What you’ll be doing:

This is an exciting opportunity to join the Location Intelligence Group as a Junior Operations Administrator. In this role you will be supporting and carrying out administrative tasks across the Location Intelligence Group for both the Sales & Delivery Teams, as well as providing administrative support to the Operations Manager (including occasional ad-hoc tasks from senior management).

As part of the Operations Team, you will be involved in the implementation of new processes, you will also take ownership of operations and administrative tasks. This role is busy & varied, no one day will be the same.

In this role you will be required to:

Multi-task across a number of requirements at any one time, whilst being able to push back & prioritise accordingly.  Respond immediately to requests from your internal stakeholders ensuring you communicate clear timescales, set expectations, and ask for clarification if unclear on the task. Be organised and diligent, completing your work efficiently and to a high standard. Be positive and proactive in supporting the teams Communicate tasks in progress clearly, explaining what can be achieved by when - as well as ensuring you highlight changes in deadlines.

Sales & Delivery Operation Support

Booking internal and external meetings/training when required, arranging meeting rooms and providing any additional support needed. Ensuring all emails and invitations issued clearly communicate the agenda and timings. Preparing termination letters and updating contracts when required. Providing NetSuite support, as and when required, ensuring it is kept up to date with customer & prospect records as well as contact details to enable efficiency within our sales team. Providing support back-up when an Operation Executive is out of the office. Supporting and managing the Purchase Order process, chasing any outstanding payments if requested. Preparing monthly PowerPoint decks for the VIP and communicating with presenters. Email logging, adding Principal Users when required Sending contracts for signature using Adobe Sign when required Sending mail merge for Data Updates Completing timesheets for the LIG Group which involves checking that timesheets have been submitted and if not chasing them. End of month time checking and approvals before submitted them to Finance.  Administration of ensuring chargeable expenses is invoiced to our customers Completing Suppler and vendor forms Preparing the weekly delivery report and meet with the delivery teams to discuss any queries which are then followed up and actioned- This is done on a rota basis Sending the deliveries and the passwords – This is done on a rota basis

Additional Responsibilities

LIG is a dynamic team, and you may be required to perform ad-hoc tasks over and above those mentioned within this job description. These should be prioritised accordingly, dependent on who the requests have come from and other tasks you have in flight. Communication is key between you and the teams, whether it is regarding your progress of tasks assigned to you, or if you need to clarify any requests if you don’t fully understand what’s expected of you.  Take ownership of your workflow and time management to ensure all tasks are completed diligently and on time. If you foresee a delay for whatever reason, this must be communicated to the relevant people as soon as possible.  As a business we are always looking for efficiency of process – just because something is done a certain way, does not mean it’s the best way, you are encouraged to provide ideas, if you can see where a process or method can be improved.

As part of good governance, please be aware of the sales charter document and sales charter process documents which includes:

Document all meetings detailing major points of discussion and actions points, in a written-up contact report (internal) that is accessible by the supporting teams Have a strong work ethic – work smart, plan ahead, put in the required effort to get the desired outcome Work collaboratively – proactively work with all teams, always respecting those around you Ensure you follow Security, Compliance & Legal standards at all times Adhere to CACI’s core values at all times – transparency, honesty, and integrity – we always do what’s right and we do what’s best for our clients.

What we can offer you

We don’t settle for people that can just do the job, we look for people that are constantly trying to push the boundaries and improve what we do. This is what makes CACI a great team to be a part of.

Innovation is hugely important to us and we aim for everybody in the business to spend 5% of their time innovating and training. If you are an innovative thinker and like to challenge the norm, coming up with new ways of doing things, then you will be surrounded by likeminded people at CACI.

The Integrated Marketing team’s goal is to be the biggest, and best, consultancy and campaign provider sharing top quality insights and campaigns using cutting edge technology. As a member of our team, you will be key to helping us achieve this goal.

Progression

We understand that your career progression is important to you. Unlike many organisations, promotions happen twice a year at CACI. This gives you more opportunity to progress. At CACI people get promoted on merit when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress.

Everyone’s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn’t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.

Career development

At CACI we understand the value in building personal and professional relationships outside of your immediate teams. Whether you are joining us in your first job or you are an experienced hire there is a development programme for you that will allow you to network across the business and have the potential to influence business decisions.

NextGen

NextGen is our early years career programme which includes 6 soft skill training courses, the chance to get involved in one of 4 committees, lots of internal networking opportunities as well as socials. Anyone joining CACI in the first 2 years of their career will be enrolled onto NextGen and expected to participate.

Consultant Network

The Consultant Network is for more experienced staff. It comprises a peer-to-peer network, to allow you to meet likeminded people from across the business, and gives you the opportunity to work on a range of extra-curricular projects that will directly impact the way MSD operates.

Participation in NextGen and Consultant Network is strongly advised. Like all development programmes, the more you contribute the more you will get out of it.

Flexibility

The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives, and we can’t always be in the office. This is why we embrace flexible working expecting people to come in 2-3 days per week.

Development

Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. A bespoke training plan will be created for you when you join.

Benefits

We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs.

We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Successful candidates must have the right to work in the UK.

Other details

Pay Type Salary Kensington, London, UK

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