Campaign Administrator - Part Time

Wimbledon
1 year ago
Applications closed

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My client are based in Wimbledon and are currently recruiting for a Part Time Administrator, 21 hours per week. The salary is £25k full time equivalent.
 
Key responsibilities:

Create, manage, and execute the monthly campaign schedule timely and accurately.
Run morning and end of day reports by agreed timelines.
Monitor real time campaigns daily, raising any issues and managing through to resolution.
Ensure administration logs and campaign trackers are kept up to date for audit purposes.
File and manage campaign output reports on a daily basis escalating, & solving any arising issues.
Ensure data integrity through following internal QA processes, identifying issues and escalating through correct channels.
Effectively manage relationships with key stakeholders to ensure that they are kept up to date with any issues affecting timely and accurate campaign deployment.
When required assist with builds of various CRM campaigns in the campaign management tool accurately.
Monitor and analyse campaigns on an adhoc basis.
Identify and escalate opportunities for improvements in marketing and operational performance.
Identify and recommend any improvements in processes.
Contribute to the BAU procedures, Build Guide, Sign off Guide documents on an adhoc basis.
You will be required to contribute to the administration, and production of reports and analysis that are essential to optimising our customer communications.
Ensuring datasets for these campaigns are built and delivered to the appropriate fulfilment agent on time.
Ad hoc tasks as and when required. Key skills:

Excellent attention to detail skills.
Strong experience using Microsoft Outlook, Word, Excel and PowerPoint.
Previous experience using a CRM system.
Ideally experience using MS Access, SQL and Campaign selection tools.
Strong communication skills with the ability to communicate with stakeholders at varying levels across the business.
Strong quantitative analytical skills.
Ideally previous experience in working in a direct marketing or database marketing environment

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