Job Title: Business Intelligence Analyst
Responsible to: Head of Data and Power Platform
Responsible for: N/A
Location: Hybrid (2 days in Nottingham Office)
Contract Type: Full-time
Job Purpose:
We are looking for an experienced Business Intelligence Analyst to join our high-performing Data & Power Platform team. This is a critical role in a data-led organisation, working across both internal and client-facing projects.
You will be responsible for owning the end-to-end lifecycle of BI solutions — from engaging stakeholders and understanding requirements, through to developing advanced Power BI reports, dashboards and models, and supporting BAU service issues and access requests.
This is a fantastic opportunity for a skilled BI professional seeking a challenging and varied role in a fast-paced, intellectually curious environment where your ideas and technical input will drive real business impact.
Duties and Responsibilities:
- Engage with internal stakeholders and external clients to capture business intelligence requirements and translate these into effective technical solutions.
- Consult on data architecture and dashboard design, delivering intuitive and insightful reports using Power BI.
- Build end-to-end BI solutions including data ingestion via Power BI Dataflows, modelling, visualisation and app deployment.
- Monitor and maintain internal KPIs and dashboards to support decision-making.
- Support and troubleshoot Power BI service issues, including access requests, gateway problems, refresh failures and performance optimisation.
- Design, write and optimise advanced DAX calculations and Power Query (M) transformations to ensure robust, high-performing models.
- Design and maintain efficient SQL queries to extract, transform and load data from source systems into Power BI dataflows and models.
- Develop and deploy automated workflows using Power Automate and custom solutions with Power Apps to support end-to-end reporting and process improvement.
- Translate technical concepts into clear, plain English for non-technical stakeholders.
- Contribute ideas, innovations and technical insight to the team; act as a knowledge sharer and problem-solver.
- Work to project deadlines with professionalism and attention to detail.
- Ensure all deliverables align with our information security standards and governance processes.
Qualifications, Knowledge and Experience:
- GCSE Maths and English or equivalent
- Managing Permissions, Audiences, Subscriptions, Refreshes and Gateways
- Advanced SQL skills (preferably using Microsoft SQL Server)
- Advanced DAX and Power Query (M code) skills
- Good understanding of the Microsoft Power Platform, especially Power Automate
- Strong understanding of analytical principles, data modelling and business KPIs
- Experience working with APIs (reading/writing data)
- Demonstrable passion for solving business problems using data
- Strong client-facing skills and comfort working in a consultative environment
- Experience working in or with an IT Managed Service Provider (MSP)
- Familiarity with Microsoft Fabric and broader Power Platform (e.g. Power Apps)
- Knowledge of Power BI REST API and/or embedding solutions
- Experience using AI tools or interest in integrating AI into BI processes
- Some practical Python skills (e.g., for Fabric Notebooks, data cleansing, or API integration)
- Awareness of Azure AD/Entra ID for managing permissions, user access and service principals
- Basic understanding of OAuth 2.0 for connecting to secure APIs
- Relevant Microsoft certifications (e.g. PL-300, DP-600, or similar Power Platform, Azure or SQL Server qualifications)
- Valid UK driving licence (essential for client visits, where applicable)
Skills, Abilities and Competencies:
- Outstanding problem-solving and analytical skills
- Excellent written and verbal communication skills
- High attention to detail and strong organisational abilities
- Capable of working independently and as part of a high-functioning team
- Comfortable managing multiple workstreams and shifting priorities
- Able to thrive in an agile, fast-paced, innovation-driven environment
- Strong Microsoft Excel and SharePoint skills
- A proactive and collaborative mindset with a hunger to learn
Why Join Us?
- Be part of a knowledgeable, forward-thinking data team within a data-first business
- Work on impactful projects for a range of internal and external stakeholders
- Drive innovation in a collaborative and empowering environment
- Continuous learning and development opportunities
- Supportive culture with the freedom to explore new ideas
Note: This description is not intended to establish a total definition of the job, but at outline of the duties.
What’s In It for You?
We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewarding role.
Joining our team comes with its perks:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day - an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
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