Business Intelligence Analyst

Business Intelligence Analyst
Salary: £43,071 per annum plus excellent benefits
Contract: Full Time, Permanent, 37 hours per week (minimum two days in the office)
Closing Date: 11th April 2025
We are recruiting two Business Intelligence Analyst roles to help us deliver Our 2030 Plan and create real, lasting impact in our communities. Data-driven decision-making is not just a part of our strategy, it’s one of our key areas of focus for the business.
As part of our data-driven decisions transformational programme, you will play a pivotal role in helping us improve data quality, data access, and data literacy. Using your substantial analytical thinking and problem-solving capabilities, you will transform raw data into actionable insights that drive real change and meet the evolving needs of our customers.
This is not just another data role, it’s an opportunity to use your analytical expertise to shape decisions that have a direct impact on thousands of lives.
If you’ve been seeking a role where your skills contribute to something bigger, to creating social impact and making a tangible difference, this could be the perfect opportunity.
Main job responsibilities:

• Support the technical approach to business insights reporting through the development of databases, reusable data assets to ensure data can be reused across multiple initiatives, data collection processes and strategies to optimise statistical efficiency and data integrity.
  
• Oversee and develop existing business insight reports.
  
• Develop innovative analyses, reports, dashboards and insights using various reporting and analytical tools. Your work will empower stakeholders to make data-based improvements that enhance the lives of our customers.
  
• Perform data extractions for regulatory returns and deliver accurate data externally as required.
  
• Perform quantitative data analysis using statistical techniques and interpret trends and patterns in complex data sets, delivering insights that inform strategic decisions.
  
• Address ad-hoc reporting needs promptly, efficiently and to a high standard and provide expert advice and guidance on data-related queries.
  
• Maintain a strong understanding of key business software functionality to capture and report on strategic and operational data effectively. Stay abreast of emerging technologies and software relevant to the role.
  
• Training colleagues on how to best utilise dashboards and reports created in the team, creating a culture of data literacy
  What we’re looking for:
  We’re looking for passionate individuals with the technical expertise to deliver high-quality data insights and a desire to make a positive difference. Candidates should have:
  
• Proficiency in SQL, Excel, Power BI and DAX is essential, as these tools are integral to the role. Desirable to have knowledge and expertise in programming languages such as Python and R.
  
• Experience working with cloud-based data platforms, such as Snowflake or DataBricks is preferred.
  
• Expertise in using T-SQL to interrogate and extract data through complex queries and stored procedures.
  
• A comprehensive understanding of databases, query optimisation, load monitoring, the Microsoft BI Stack and ETL frameworks.
  
• Technical expertise in data mining, data auditing, and segmentation.
  
• Experience building reusable data models, ideally with customer and/or asset data.
  
• Experience in handling and cleaning raw data.
  
• A comprehensive understanding of performance data, exceptional analytical skills using techniques such as linear regression and excellent data visualisation skills.
  
• Proven ability to conduct user acceptance testing and ensure data integrity.
  
• Ability to translate complex data into actionable insights for non-specialist audiences.
  
• Excellent communication skills with a proven track record of building and managing strong relationships with colleagues at all levels to understand, interpret and devise appropriate reporting solutions.
  
• A focused and tenacious attitude combined with a methodical and logical approach to problem solving. An open, flexible and supportive approach to change and innovation.
  Experience in social housing or familiarity with the regulatory landscape (e.g., the NROSH+ system) would be advantageous but not essential. If you’ve spent your career in commercial settings and are now seeking a role that offers greater purpose and social impact, we’d love to hear from you.
  What’s in it for you?
  Working at whg is about more than just a job, it’s about being part of a purpose-driven organisation that’s committed to improving lives and building vibrant communities.
  By joining us, you’ll have the chance to apply your data expertise to solving real-world challenges, directly impacting the lives of thousands of people. We are proud to be recognised as a top employer by the Sunday Times Best Places to Work 2024, with our commitment to a great work-life balance and professional development opportunities highlighted.
  We have high expectations for performance and delivery, and in return we recognise and reward excellence through our colleague benefits offer:
  *A competitive salary, plus a generous car allowance (for qualifying roles)
  *27 days of annual leave (plus Christmas shut down)
  *Annual leave purchase scheme
  *Great work life balance, with hybrid working available for this role
  *Participation in the favourable defined benefit Local Government Pension Scheme or a choice of another great pension scheme
  *A health cash plan to enhance your wellbeing and claim back costs of eye care, dental and complementary therapies
  *A range of shopping and leisure discounts
  *Structured learning and development opportunities
  *Automatic membership of Colleague Voice
  *A friendly workplace environment and commitment to work-life-balance
  *A modern purpose-built office with working arrangements to suit all requirements
  *Town centre location with excellent transport links and free parking
  About us
  At whg, we are dedicated to providing affordable homes across the Midlands and creating sustainable communities. We believe everyone has the right to a safe and secure home, which is the foundation for a successful life.
  Our values - Trustworthy, Respectful, Accountable, Collaborative and Excellent - guide our work and our commitment to creating an inclusive workplace where everyone can thrive.
  We are proud to be a Disability Confident Employer, committed to providing opportunities and support for all applicants, including those with disabilities.
  Business Intelligence Analyst