Business Applications Analyst & Project Manager

The firm

DMH Stallard is an award winning South East law, Legal 100 firm with offices in London, Brighton, Gatwick, Guilford, Horsham and Hassocks. DMH Stallard has grown rapidly since it was established in 1970, and has a headcount of approx 380. Our firm provides a comprehensive range of commercial, dispute resolution and litigation, employment, cyber security and cyber-crime, corporate, intellectual property, real estate and technology, media and telecoms advice to both businesses and individuals. Our clients, our people and our professional networks are the keys to our success.

The department

The Information Technology Team provide secure, reliable, and integrated technology solutions in alignment with business and administrative goals, support planning for the effective and strategic use of emerging technologies, and assist with all practical delivery and use of technology across the Firm.

JOB PURPOSE

DMH Stallard is currently undertaking a significant transformation programme across the firms IT services. Delivering this programme of work is crucial to the success of the firms business strategy of ensuring our services, applications and processes work in a way that maximises the benefits to the users and the firm. This hybrid role is critical part of achieving the firm’s goals combining translation of business requirements to application design and through to solution development, creation of a project plans and delivery of solutions to the plans on time and on budget.

IN SCOPE PROJECTS

We expect this role will be involved in leading the delivery of a broad variety of technology projects including delivery of new applications, upgrades, hardware rollouts, cloud service delivery and service migrations.

RESPONSIBILITIES AND DUTIES

As a hybrid role, the skills required are wide and varied. We are looking for flexible skills and wide experience including the following:

Business Analyst Responsibilities:

Gathering requirements from product owners and nominated subject matter experts up to senior management team level.
Use structured analysis techniques to business data sources to identify trends, patterns, and insights that inform business decisions.
Defining user stories, non-functional/functional requirements & processes.
Facilitating workshops to elicit current and future process requirements.
Work with developers to design and document technical solutions.
Assist with deployment and release notation.
Build and maintain the IT systems architecture repository.
Ensure communication within the IT development team and external suppliers on requirements and specifications is effective to engender a “one-team” culture both within the group and in collaboration with external partners. Project Management Responsibilities:

Manage concurrent projects to the firm’s delivery methodology.
Work with the Head of IT to identify viable solution options to satisfy project demands either through expansion of existing software, identification of new software or service customisation.
Maintain project management assets throughout the project lifecycle including requirements register, work package definitions, project plans, RAID register, project budget and testing / quality assurance logs.
Establish appropriate project delivery governance to ensure project, technical, procurement, service introduction and support processes are established and effective in ensuring the project delivers against its agreed objectives.
Work with the Information Risk & Compliance Officer to ensure all new software, services or processes are compliant with the firms Information Security Framework (ISO27001).
Focus on accurate cost management through regular review of project actual costs and corrective action where costs are not collected accurately.
Facilitate user acceptance testing (UAT) for new systems.
Work with IT training personnel to help define and develop training content.Other information

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Project Management Required Skills:

Experience of working in an IT environment in a law firm
Delivery of medium to high complexity IT projects across Applications, Cloud Services and Infrastructure domains across all stages of the lifecycle.
Proven track record in managing third-party IT providers to deliver positive project outcomes.
The ability to thoroughly learn new software applications, either through provided training provided by the firm or through independent learning and research.
Experience of working with business stakeholders to gather and analyse their requirements and using software functionality to meet those requirements.
Strong organisational skills.
Excellent IT applications skills, in particular Microsoft Office
Excellent people and communication skills.
Good writing and presentation skills
The ability to work effectively both individually and as part of a team. Business Analyst Required Skills:

Business and systems analysis.
SQL data query and SQL development knowledge.
SQL Data structure analysis and data transformation.
Business process modelling notation (BPMN) Knowledge, Skills & Experience that will further advantage your application:

Direct practical experience with the design and implementation of legal CMS (Case Management Systems) workflow and automation.
Analysis experience with legal workflow platforms or a legal operation.
BCS certifications advantageous
Experience with legal Practice Management Document Management Systems ideally including Aderant Expert and iManage Work10.
Experience with other legal applications including BigHand, Isokon and Kutana.
A sound knowledge of cyber security and the governance required when implementing new software solutions and services. Personal Attributes:

A robust personality, confident in their abilities and able to deliver quickly and with quality even under pressure.
Able to effectively translate technical terminology into plain English.
Strong planning, analytical, and conceptual skills with the ability to innovate.
Have a clear view of what adds value to a process, and attention to detail.
Ability to create an environment of enthusiasm and engagement.
Capability to build relationships with different types of people and across different cultures.
Encourages and contributes to teamwork.
Projects credibility, professionalism and confidence.
Does not compromise on professional values or standards.
Understands their product owners business service lines.
Makes decisions and is resilient. Benefits: 

25 days holiday (of which 3.5 are taken during the Christmas period), plus Birthday holiday, plus Bank Holidays.
Life Assurance
Private Healthcare
Employee Assistance Programme
Sodexo Discounts
Pension Scheme
Interest free season ticket loans
Cycle to work scheme
Discounts on Legal work