Digital Operations Manager, IT Manager, IT Support Manager

London
3 weeks ago
Applications closed

Related Jobs

View all jobs

Business Partner- Systems & Frameworks

MIS Administrator

Head of IT & Digital Services - Office Based Role Trafford Park MCR

Senior Manager - Clara Data Analytics

Product Manager - Claims Predictive Analytics

Information and Data Governance Lead

Job Title: Digital Operations Manager/ IT Manager/IT Operations Support Manager

Location: London
Department: Digital Operations
Salary: £60-70k + Benefits

Company Overview:

We are dedicated to shaping the future of digital infrastructure and services. We are seeking a highly motivated and experienced Digital Operations Manager to oversee the daily operations of our digital ecosystem, ensuring top-tier performance, security, and compliance. This is an exciting opportunity to lead a dynamic team and drive the success of our digital projects.

As the Digital Operations Manager, you will play a pivotal role in maintaining the integrity of our IT systems, collaborating closely with cross-functional teams, and ensuring our digital operations meet the highest standards.

Key Responsibilities:

Team Leadership and Management:

Lead, mentor, and manage a diverse team of IT professionals including an Application Support Specialist, Technical Project Manager, Cyber Security and Compliance Analyst, and End-to-End QA Specialist.
Allocate resources efficiently to ensure timely and successful project delivery.
Conduct regular performance reviews and provide ongoing feedback to foster growth and development within the team.Operational Oversight:

Oversee the daily operations of digital systems, applications, and infrastructure.
Ensure high availability and performance of all IT services and applications.
Implement and maintain monitoring systems to proactively identify and resolve issues.Application Support:

Manage application support activities to ensure the prompt resolution of incidents and service requests.
Collaborate with the Application Support Manager to develop and implement effective support processes and documentation.
Ensure all applications are updated, patched, and maintained in line with best practices.Technical Project Management:

Oversee the planning, execution, and delivery of technical projects.
Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget.
Facilitate communication and collaboration between project teams and stakeholders.Cyber Security and Compliance:

Ensure the implementation and adherence to cyber security policies and procedures.
Collaborate with the Cyber Security and Compliance resources to conduct regular security assessments and audits.
Manage compliance with relevant regulations and standards, such as GDPR and Cyber Essentials Plus.Quality Assurance:

Oversee the end-to-end quality assurance process for all digital products and services.
Work with the End-to-End QA Specialist to develop comprehensive test plans and ensure thorough testing.
Ensure quality assurance processes are followed to maintain high standards.Strategic Planning and Improvement:

Develop and implement strategies to enhance digital operations and IT service delivery.
Identify opportunities for process optimisation and efficiency gains.Stakeholder Communication:

Act as the primary point of contact for all digital operations-related matters.
Provide regular updates to senior management on the status of projects, operational performance, and security compliance.
Facilitate effective communication between IT teams and business units.Problem Solving and Incident Management:

Manage and resolve high-priority incidents and critical issues.
Conduct root cause analysis and implement corrective actions to prevent recurrence.
Develop and maintain incident response plans and procedures.Requirements:

Proven experience as a Digital Operations Manager, IT Manager, Support Manager, or similar role.
Strong leadership and team management skills with the ability to mentor and inspire a diverse team.
Excellent understanding of IT infrastructure, application support, and digital operations.
Demonstrated experience in managing technical projects and ensuring successful delivery.
In-depth knowledge of cyber security principles and compliance requirements.
Strong understanding of quality assurance processes and methodologies.
Exceptional problem-solving and analytical abilities.
Excellent communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
Familiarity with IT service management (ITSM) frameworks such as ITIL.
Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.What We Offer:

Competitive salary and benefits package.
A dynamic, collaborative work environment with opportunities for professional development and growth.
A chance to lead and shape the future of digital operations People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas

Get the latest insights and jobs direct. Sign up for our newsletter.

By subscribing you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Data Science Jobs at Newly Funded UK Start-ups: Q3 2025 Investment Tracker

Data science has become an indispensable cornerstone of modern business, driving decisions across finance, healthcare, e-commerce, manufacturing, and beyond. As organisations scramble to capitalise on the insights their data can offer, data scientists and machine learning (ML) experts find themselves in ever-higher demand. In the UK, which has cultivated a robust ecosystem of tech innovation and academic excellence, data-driven start-ups continue to blossom—fuelled by venture capital, government grants, and a vibrant talent pool. In this Q3 2025 Investment Tracker, we delve into the newly funded UK start-ups making waves in data science. Beyond celebrating their funding milestones, we’ll explore the job opportunities these investments have created for aspiring and seasoned data scientists alike. Whether you’re interested in advanced analytics, NLP (Natural Language Processing), computer vision, or MLOps, these start-ups might just offer the career leap you’ve been waiting for.

Portfolio Projects That Get You Hired for Data Science Jobs (With Real GitHub Examples)

Data science is at the forefront of innovation, enabling organisations to turn vast amounts of data into actionable insights. Whether it’s building predictive models, performing exploratory analyses, or designing end-to-end machine learning solutions, data scientists are in high demand across every sector. But how can you stand out in a crowded job market? Alongside a solid CV, a well-curated data science portfolio often makes the difference between getting an interview and getting overlooked. In this comprehensive guide, we’ll explore: Why a data science portfolio is essential for job seekers. Selecting projects that align with your target data science roles. Real GitHub examples showcasing best practices. Actionable project ideas you can build right now. Best ways to present your projects and ensure recruiters can find them easily. By the end, you’ll be equipped to craft a compelling portfolio that proves your skills in a tangible way. And when you’re ready for your next career move, remember to upload your CV on DataScience-Jobs.co.uk so that your newly showcased work can be discovered by employers looking for exactly what you have to offer.

Data Science Job Interview Warm‑Up: 30 Real Coding & System‑Design Questions

Data science has become one of the most sought‑after fields in technology, leveraging mathematics, statistics, machine learning, and programming to derive valuable insights from data. Organisations across every sector—finance, healthcare, retail, government—rely on data scientists to build predictive models, understand patterns, and shape strategy with data‑driven decisions. If you’re gearing up for a data science interview, expect a well‑rounded evaluation. Beyond statistics and algorithms, many roles also require data wrangling, visualisation, software engineering, and communication skills. Interviewers want to see if you can slice and dice messy datasets, design experiments, and scale ML models to production. In this guide, we’ll explore 30 real coding & system‑design questions commonly posed in data science interviews. You’ll find challenges ranging from algorithmic coding and statistical puzzle‑solving to the architectural side of building data science platforms in real‑world settings. By practising with these questions, you’ll gain the confidence and clarity needed to stand out among competitive candidates. And if you’re actively seeking data science opportunities in the UK, be sure to visit www.datascience-jobs.co.uk. It’s a comprehensive hub featuring junior, mid‑level, and senior data science vacancies—spanning start‑ups to FTSE 100 companies. Let’s dive into what you need to know.