Associate Manager, Lab Operations

Associate Manager, Lab Operations

IQIVIA Laboratories

Home-based, office-based, hybrid options available  

IQVIA Laboratories is a global leader in drug discovery and development laboratory services, offering a comprehensive suite of central laboratory and specialty biomarker services. Our expertise spans genomics, immunoassays, flow cytometry, anatomic pathology, precision medicine assays, vaccine assays, ADME, and bioanalytical services. IQVIA Laboratories also specializes in antibody and biomarker discovery, as well as decentralized clinical trial laboratory solutions. Committed to scientific rigor and operational excellence, we support every phase of the drug development and discovery process across diverse regions and regulatory frameworks, ensuring the highest standards of data integrity and accelerating the delivery of transformative therapies to patients. 

Join us on our exciting journey!   

Job Overview:

Responsible for supervising a team of lab staff and ensuring effective operational delivery and for setting day to day operational activities for the team with a focus on daily delivery.

Under the mentorship of management, responsible for hiring, training, and performance management of staff.

Supervises the daily activities of assigned laboratory work group(s) through appropriate delegation, technical skills training, and work supervision. Meets regularly with staff and senior management to discuss and resolve workload and technical issues.

Responsible for ensuring activity in the team meets safety guidelines. Drives individual accountability for safety across the team.

Responsible for the review of laboratory metrics to identify initiatives as well as establish additional metrics such as cost savings that are associated with process improvement initiatives.

Ensures policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.

Ensures timely and appropriate resolution of CAPA and quality incidents, quality and compliance metrics, root cause analysis and improvement.

Assists in establishment and revision of laboratory policies and procedures. Maintains appropriate control and quality assurance procedures. Ensures compliance with safety requirements.

Requirements:  

• Bachelor’s degree in Life Sciences and/or related field preferred or equivalent combination of education and experience.
• Demonstrated ability to train and mentor others, as well as navigating challenges in operational and people matters.
• In depth knowledge of testing procedures and applicable laboratory testing regulations
• Working knowledge of quality assurance and quality control principles and in-depth knowledge of company-specific program requirements.
• In depth knowledge of clinical testing procedures and applicable laboratory testing regulations.
• Strong understanding of specific area of responsibility. Understanding of operations and methods. Knowledge of study set up and cross functional/system dependencies.

Join IQVIA to see where your skills can take you  

• Global exposure  
• Variety of therapeutic areas 
• Collaborative and supportive team environment  
• Access to cutting-edge and innovative, in-house technology 
• Excellent career development and progression opportunities  
• Work-Life Balance, with a strong focus on a positive well-being.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com