Account Manager

Our client launched in 2009 to connect and inform senior executives pursuing investment opportunities in telecoms, media and tech (TMT) globally. Since then, they have established the leading business intelligence and data service on mergers, acquisitions and new investments in TMT and a critically acclaimed series of annual events gathering industry, finance and advisory leaders in London, New York and Singapore.

They have built their reputation for getting news and information first by being the best-connected media business in our sector and are a highly entrepreneurial, high growth business, based near London Bridge, with ambitious plans for further growth worldwide.

We are seeking a talented and ambitious Account Manager to manage a portfolio of senior executive clients in investment banking, private equity and professional services globally.

This is a fantastic opportunity to join a high growth B2B publishing business in a red-hot sector and play a major role in its next stage of growth.

Responsibilities:

• Responsible for client retention and growth within a portfolio of 60-70 accounts
  
  
• Deliver excellent account management support to ensure customer satisfaction and renewal
  
  
• Successfully uncover upsell opportunities within existing client relationships
  
  
• Develop a strategic approach to account planning to identify growth opportunities
  
  
• Manage a sales pipeline and forecast accurately
  
  
• Target-driven, proactive and consultative you must be able to utilise an account management renewal sales process to match customer journey with our product and demonstrate significant competitive advantage in mergers and acquisitions
  
  You will have the following key attributes:
  
  
• Minimum of 3 years’ experience managing a portfolio of b2b subscriptions to senior executives
  
  
• Proven track record of delivering retention and account growth ideally within information TMT and/or finance sectors
  
  
• Generating and maintaining a healthy pipeline of account growth opportunities achieving monthly, quarterly and annual targets
  
  
• Highly motivated, self-directed, and results-driven with a proven ability to work independently and a committed focus on individual activity levels.
  
  
• Ability to work with cross-functional teams to utilise internal network provide feedback from clients and ensure client satisfaction
  
  
• Ambitious with desire to be a driving force in the sales team and company as a whole
  
  
• Proven ability to communicate with Senior Executives and to work and thrive in a young media business
  
  
• Looks to learn from others and works well independently and within a team
  
  
• Demonstrated ability to meet deadlines and have excellent attention to detail
  
  
• The candidate will have excellent organisational, presentation and communication skills, and enjoy working as part of a dynamic team.
  
  
• Maintains and updates CRM systems (Salesforce) with opportunities and leads, forecasting sales performance accurately and conducting weekly pipeline reviews with sales leadership.
  
  What's on Offer?
  
  
• An outstanding opportunity to be a key driving force in a fast-growing business
  
  
• Selling a market leading global intelligence service in a high growth sector
  
  
• Excellent salary, commission, and future growth options
  
  
• Opportunity to travel internationally
  
  
• Working in a tight knit team and fun environment
  
  Benefits:
  
  
• Hybrid working – 3 days in office, 2 remote
  
  
• 25 days holidays, plus your Birthday as an additional day’s leave
  
  
• Exciting training opportunities
  
  
• Competitive pension scheme
  
  
• Employee perks platform
  
  
• Spacious central London office with breakout spaces, office library and in-office games (pool, darts and table tennis)
  
  
• Volunteering opportunities with one day paid volunteering leave per year