Technical Product Owner (AI/Chatbot)

SRG
M23Aw, M2 3AW, United Kingdom
2 weeks ago
£60,000 – £65,000 pa

Salary

£60,000 – £65,000 pa

Job Type
Permanent
Work Location
Hybrid
Seniority
Mid
Education
Degree
Posted
19 May 2026 (2 weeks ago)

Benefits

Bonus

Technical Product Owner (AI/Chatbot)
£60,000 - £65,000 + Bonus
Hybrid - Manchester x2 days a week



Our client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand on the chatbot, they are now hiring a Technical Product Manager to take ownership of chatbot content and significantly improve the quality of AI conversations.

What You'll Do
  • Own and maintain the chatbot knowledge base end to end
  • Gather content from customer service, operational and commercial teams
  • Rewrite and structure content specifically for AI understanding and intent handling
  • Analyse real chatbot conversations to identify gaps, errors and edge cases
  • Prioritise and deliver content improvements that enhance customer experience
What We're Looking For
  • Hands-on experience working with chatbots, conversational AI or NLP systems
  • Strong understanding of structured content, knowledge bases and information architecture
  • Comfortable breaking down complex, human-written content into machine-readable formats
  • A delivery-focused product manager who enjoys practical, detail-oriented work
The Setup
  • Salary up to£65,000 plus bonus
  • Manchester-based role with2 days per week in the office
  • Flexible working alongside fully remote chatbot developers
  • Opportunity to shape and improve a high-visibility AI product used by thousands of customers

If you're passionate about conversational AI and enjoy turning messy human content into intelligent, usable machine knowledge, this is an excellent opportunity to make a visible impact.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Related Jobs

View all jobs

Senior Data Platform Owner

Costa Coffee St. Albans, United Kingdom
Hybrid

Product Owner (Insurance)

Adecco United Kingdom
£50,000 – £60,000 pa Hybrid

AI Product Lead | London |

Method Resourcing London, United Kingdom
£100,000 – £120,000 pa On-site

SC Cleared Python Developer

Opus Recruitment Solutions Newcastle upon Tyne, Tyne & Wear, NE1 4JA, United Kingdom
£400 – £425 pd On-site Clearance Required

Data Analyst Business System Analyst

Randstad Technologies Recruitment London, City And County Of the City Of London, United Kingdom
£60,000 – £70,000 pa Hybrid

Data Migration Lead

Oscar Technology London, United Kingdom
£75,000 – £90,000 pa Hybrid

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise Data Science Jobs in the UK (2026 Guide)

Where to advertise data science jobs UK in 2026: the specialist boards, communities and channels that actually reach senior and lead data science talent. Data science spans a broad and often misunderstood spectrum — from statistical modelling and experimental design through to machine learning engineering, product analytics and AI research. The strongest candidates identify firmly with specific subdisciplines and are frustrated by adverts that conflate data scientist with data analyst, business intelligence developer or machine learning engineer. General job boards produce high application volumes for data roles but consistently fail to match specialist data science profiles with the right opportunities. This guide, published by DataScienceJobs.co.uk, covers where to advertise data science roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.