SALARY: £27,000- £30,000PA
LOCATION: Birmingham (On-Site)
TYPE OF CONTRACT: 12-Month Fixed Term Contract
ROLE PURPOSE:
This is a 12 month fixed term contract as a Data Administrator, providing high-quality data and operational support to the Assessment/Quality team, ensuring that academic misconduct (AMC) investigation records are accurate, timely, secure, and audit-ready. You will maintain trackers and dashboards, coordinate communications and panel meetings, and produce analyses that strengthen quality assurance and improve AMC processes.
ROLE and RESPONSIBILITIES:
Accurately input, update, and quality-check case and student-related data to maintain reliable AMC investigation records.
Provide day-to-day administrative and operational support to the Academic Misconduct/Assessment/Quality function, helping processes run efficiently.
Complete regular audits of case records to confirm accuracy, completeness, and compliance, resolving discrepancies promptly.
Communications to students in a timely, professional, and confidential manner.
Maintain up-to-date case monitoring systems to ensure referrals progress, outcomes are recorded, and any follow-on actions (including grade updates) are completed.
Coordinate and support investigation meetings and panels, including scheduling, documentation preparation, and recording actions/decisions.
Monitor academic practice interventions and attendance, following up with students as needed and escalating repeated concerns appropriately.
Maintain accurate attendance of trainings and engagement records, and analyse participation and feedback data to support service improvements.
Deliver reporting and data analysis to identify trends and KPIs, providing insights to strengthen quality assurance and academic integrity outcomes.
Recommend and implement process improvements, including automation and improved data workflows, and support additional priority tasks as required.
Support the Academic Misconduct/Assessment/Quality team with additional priority tasks and business needs as required.
ESSENTIAL SKILLS and EXPERIENCE:
Experience in inputting, updating, auditing, and maintaining high-quality records with strong attention to detail.
Strong skills in Advanced Excel Power Query, Pivot Tables, XLOOKUP/VLOOKUP, IF/IFS, COUNTIFS/SUMIFS (or equivalent).
Experience using Power Automate to streamline processes across Excel, SharePoint, Outlook, and Microsoft Forms.
Experience building and maintaining Power BI dashboards, including data modelling and producing actionable KPI reporting.
Strong written communication skills, including producing accurate student communications using mail merge, with the ability to manage multiple priorities and handle sensitive information securely.
DESIRABLE SKILLS and EXPERIENCE:
Experience working in a higher education environment (registry, assessment, quality, academic integrity, student services, or compliance-focused teams).
Strong working knowledge of data governance, confidentiality, and secure handling of sensitive student information (e.g., GDPR-aware practice).
High attention to detail, with a demonstrable track record of improving data quality and reducing errors through process improvement.
Ability to manage competing priorities in a fast-moving environment, staying calm and professional when handling sensitive cases.
A continuous improvement mindset—able to propose and implement practical changes that improve efficiency and student experience
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