Utilities Manager

We are currently recruiting for an analytical and highly numerate candidate with an excellent attention to detail to join a fast-growing, exciting company based in central St Albans. They operate in modern open plan offices with free parking!
You will lead the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems.
The role involves working closely with utility suppliers and internal teams to investigate billing issues, maintain strong supplier relationships, and ensure data integrity for accurate reporting and invoice approval.
This role would suit a detail-oriented, tenacious individual with a strong track record of seeing tasks through to resolution.
What’s in it for you?

• Salary: up to £35-40k
  
• Monday to Friday 9-5 – hybrid working 1 day from home
  
• 22 days holiday plus 8 days bank holiday
  
• Free parking
  
• Private medical insurance
  
• Life insurance
  
• Employee assistance programme
  
• Online discount programme
  Key responsibilities:
  
• Investigate and resolve issues identified during invoice validation
  
• Liaise directly with suppliers to challenge discrepancies and drive them to resolution
  
• Ensure consistent follow-through on issues from initiation to closure
  
• Retain relationships with dedicated supplier account managers, especially during transitions between suppliers, to avoid reliance on generic call centres
  
• Escalate issues appropriately to maintain service quality and continuity
  
• Provide regular updates to internal stakeholders
  
• Collaborate closely with colleagues
  
• Ensure issues are fully resolved before invoice approval.
  
• Maintain accurate, clean, and reliable data in to support ongoing validation and reporting
  What the employer is looking for:
  
• Experience with analysing data or reconciling complex data
  
• Exceptional attention to detail – able to spot and investigate anomalies in data
  
• A strong completer-finisher who sees tasks through to final resolution
  
• Tenacious, self-starting character – able to work independently and persist through challenges
  
• Proficiency in Microsoft Excel – comfortable working with large datasets, formulas, and analysis tools
  
• Willingness and ability to learn systems and processes quickly
  
• Excellent written and verbal communication skills
  Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
  Please note due to the number of applications we often receive; only shortlisted applicants will be contacted