Telecommunications and Data Engineer - West Berkshire - £30,000-£35,000

Peopleforce Recruitment are delighted to be supporting the search of a Telecommunications and Fire and Security business based in West Berkshire.

Essential Skills and Knowledge:

• Proficiency in installing audio-visual systems, structured cabling, fiber optics, and telephone switches, including tray work and containment.
  
  
• Familiarity with telephone systems like Samsung, Toshiba, Panasonic, and LG.
  
  
• Basic knowledge of hubs, active network products, their configurations, and computer literacy.
  
  Responsibilities:
  
  
• Communicate effectively with customers and engineers, providing professional support and guidance.
  
  
• Train and assist customers or engineers in using and installing equipment.
  
  
• Maintain high standards of workmanship and professionalism.
  
  Roles & Responsibilities
  
  Daily Operations:
  
  
• Report daily updates to the internal customer support team and communicate progress to customers onsite.
  
  
• Ensure clear communication of outstanding tasks at the end of the day.
  
  Site Surveys & Sales Support:
  
  
• Conduct site surveys and prepare detailed reports for installations and maintenance.
  
  
• Assist the sales team with surveys and provide necessary technical information for accurate quotations.
  
  Appearance & Conduct:
  
  
• Wear appropriate work attire, including hi-vis jackets and steel-toed boots; maintain a clean and professional appearance.
  
  
• Comply with health and safety rules, including no smoking in company vehicles or customer sites.
  
  
• Avoid music, shouting, or loud behavior that might disrupt customers.
  
  Tool Management:
  
  
• Use company-provided tools responsibly, reporting any required replacements or additional tools.
  
  
• Replace lost or damaged tools due to negligence at personal expense.
  
  Product, Customer, and Subcontractor Responsibility
  
  Customer Sites:
  
  
• Supervise contractors, ensuring high-quality workmanship and adherence to schedules.
  
  
• Keep work areas clean and report unresolved issues (e.g., misplaced ceiling tiles) to the office.
  
  Maintenance and Flexibility:
  
  
• Respond promptly to fault calls to minimize customer downtime.
  
  
• Be flexible to meet deadlines and support business growth.
  
  Material Management:
  
  
• Do not remove cabling products or tools from sites without management approval.
  
  
• Secure valuable tools and materials in provided van strongboxes.
  
  Continuous Improvement:
  
  
• Share ideas for improving efficiency, productivity, and cost-saving measures while maintaining high workmanship standards.
  
  General Expectations
  
  
• Represent the company with honesty and integrity.
  
  
• Be prepared to work late or stay away as needed to complete tasks.
  
  
• Fulfill additional duties as assigned to maintain customer satisfaction