Technical Officer – Smart Operations Centre

Do you enjoy working with data, technology and driving smart solutions behind the scenes?

We recognise our employees are our most important and greatest asset, and we understand that we could not accomplish what we do every day without our valued team.

We offer a salary of £30,000 - £36,000 dependent on experience, 1% benefit allowance, pension, 36 days annual leave including bank holidays - rising to 38 days after 3 years of service, enhanced parental leave, life assurance, salary sacrifice schemes and more.

What will I be doing?
You'll be at the heart of our Smart Operations Centre, monitoring the performance of smart water networks, resolving issues, and providing technical insights to internal teams and external clients.

Your main responsibilities will include:

• Monitoring smart metering network assets and connectivity using internal software tools.
  
  
• Reviewing performance data and managing support and maintenance requests.
  
  
• Liaising with stakeholders to resolve technical network queries.
  
  
• Supporting network design, build, and site acquisition projects.
  
  
• Producing performance reports and KPI dashboards.
  
  
• Ensuring compliance with Health & Safety standards.
  
  This is a full-time, hybrid working role with 3 days per week working from our Maidenhead office and up to 2 days per week working from home.
  
  What are the requirements?
  Essential qualifications and skills include:
  
  
• Degree-level education in radio engineering, programming, software development, or equivalent is desired.
  
  
• Understanding of radio network functionality and smart metering systems.
  
  
• Experience in data analysis, reporting, and data visualisation.
  
  
• Excellent communication skills to simplify complex technical information.
  
  
• Confident, proactive, and solutions-focused with strong problem-solving skills.
  
  
• Flexible, adaptable, and eager to learn in a fast-paced environment.
  
  
• Experience with firmware or software related to sensors and monitoring systems is a strong advantage.
  
  We will provide training to help you develop key skills and meet some of these requirements.
  
  Who we are
  
  SUEZ is a major player in environmental services. For almost 160 years, SUEZ has supported local communities and industrial companies in the management of essential services such as water, waste, and air quality. As such, SUEZ produces drinking water for 66 million people worldwide, recovers 2 million tons of secondary raw materials per year, and generates 3.1 TWh of renewable energy from waste.
  
  SUEZ Digital Solutions, a SUEZ subsidiary, is committed to improve the environmental and economic performance of water & waste industries by leveraging the expertise of SUEZ Group through data analytics and AI. The 700+ experts of SUEZ Digital Solutions design, develop, deploy smart water, and smart waste solutions worldwide