Job Description:
- Would you like to support our worldwide customers to keep their fleets flying in an efficient and safe way?
- Do you believe that our commitment to the customers does not stop with the delivery of the aircraft?
- Do you appreciate leading people with diverse backgrounds while working in a transnational context?
- Do you consider yourself an innovative, flexible and pragmatic person?
Then apply with us!
Airbus Technical Data is a transnational organization responsible to produce and deliver all maintenance manuals and documentation for our customers, as well supporting them with any issue during the maintenance operations. The Fuel Systems team is responsible for the maintenance instructions (also called Instructions for Continued Airworthiness, ICA) for ATA 28 - Fuel Systems cross-programs.
Our role is to capture any design change and ensure that the manuals reflect the exact configuration of each delivered aircraft. But it does not stop at the delivery, we support our customers for the whole lifecycle of the aircraft, so a big part of our mission involves daily contact with customers, helping them with their maintenance operations.
This is a great opportunity to join the Fuel Systems Team in Filton who are responsible for providing the technical data maintenance manuals including AMM (Aircraft Maintenance Manual), TSM (Trouble Shooting Manual) and IPC (Illustrated Parts Catalogue) to our customers.
Your tasks & responsibilities:
The main mission is to:
- Support safety for all aircraft programs and ensure customer satisfaction for the growing in service fleet
- Fully answer to customer's maintenance needs
- Support the safety and the maintainability of all Airbus aircrafts in operations by delivering high quality documentation.
- Meet the Instructions for Continued Airworthiness (ICA) requirements by enabling to deliver 100% of the expected data at ToT and for each MSN delivered by Airbus (EASA regulations)
- Provide accessible information for aircraft operators, secure completeness and accuracy of all delivered information.
- Support on a daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline.
- Ensure timely responses to customer queries by maintaining dedicated team availability scheduled on both standard 5-day work weeks and compressed 4-day work weeks to maximize business coverage.
- Contribute to airlines profitability by proposing efficiency enhancement.
- Contribute to future digital initiative developments and enable Services development.
How You will contribute to The Team
- Manage all the authoring activities related to the AMM, TSM and IPC for the Fuel Systems perimeter.
- Analysis of inputs (drawings, design modifications,...) to define the impact on the maintenance manuals delivered to the airlines
- Management of the source data: planning, technical verification and incorporation,
- Provide answers in the Tech request tool to customer queries and relevant data to meet customer maintenance and operational needs, whilst ensuring that all information is communicated in line with airbus policies, processes and procedures
- Monitoring and steering of subcontracted maintenance authoring activities
- Leading and chairing of regular review meetings with Design office and local subcontractors, managing workload and priorities to deliver tasks to Time/Cost /Quality
- Delivery of documentation content (creations and updates) in accordance with specifications, contractual commitments, approved schedules, quality standards and within budget objectives
- Securing fulfilment of Safety rules, Quality process and Technical Data guidelines
- Ensuring Customer efficient support by answering daily customer queries and implementation of documentation changes if necessary
- Support on daily basis any potential in service issue and be proactive in case of Aircraft On Ground and/or questions raised by any airline,
- Propose continuous improvement for Technical Data processes, documentation production activities and IT Tools
- Represent the department at decision-making meetings transnationally and provide feedback on customer needs
- Support others systems Teams to ensure full compliance during ramp-up phase (ICA obligation)
- Be able to achieve Quality Authorisation to verify / validate technical data products in accordance with M20528, also known as C1 Incoming Inspection.
The jobholder also plays a key role for SIDY31 in terms of continuous improvements for Technical Data processes & tools and for transnational standardization of ways of working. With credits of experience and upon management nomination, the jobholder could extend his responsibilities by taking transverse missions within SID - TechData such as Technical Data Customer Interface (TDCI) aiming at coordinating major Technical Data subjects' specific to a portfolio of Airlines/Lessors. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
About You/Skills
- Educated Master Engineering degree or equivalent
- Aerospace engineering / Aircraft Maintenance experience
- Knowledge of aircraft maintenance, systems and Troubleshooting activities
- Awareness of international authoring standards and tools
- Aircraft configuration Management
- Dynamic, Proactive and Positive mind set
- Risk and opportunity management skills
- Ability to follow-up activities
- Good team player and good organizational skills
- Communication skills and assertiveness
- Curious and open-minded for changes and continuous improvement
This position has been graded AP
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.
Company:
Airbus Operations Limited
Employment Type:
Permanent
Experience Level:
Professional
Job Family:
Technical Data & Publications
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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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