Solutions Manager - London - Hybrid - £50K

Ada Meher is currently resourcing for a Solutions Manager to join an innovative property technology company as they roll out their next-generation property management platform across the student accommodation and build-to-rent sectors.

You’ll play a key role in ensuring successful onboarding and implementation for new clients, taking ownership of system configuration, process improvement, and client training. The successful candidate will act as a crucial bridge between technical teams, end users, and senior stakeholders, helping to streamline operations and elevate customer experience through digitisation and automation.

This is an ideal opportunity for someone who thrives in dynamic environments, enjoys cross-functional collaboration, and is passionate about how technology can transform traditional industries.

Key Responsibilities:

•             Lead client onboarding and implementation processes for the platform
•             Act as the internal subject-matter expert on system functionality and usage
•             Support testing, release planning, and rollout of new features and upgrades
•             Develop training materials and documentation for users at all levels
•             Analyse client requirements, identify solutions, and support delivery
•             Provide support across enterprise systems including CRM, finance, and reporting tools
•             Manage data quality and reporting using tools such as SQL, Tableau, HubSpot, and Excel
•             Coordinate with stakeholders across operations, product, and vendor teams
•             Run post-implementation reviews and contribute to future improvements
•             Contribute to ongoing process optimisation and digitisation efforts

To Be Considered:

•             Proven experience in a Solutions, Systems, or Business Analyst role within a tech-driven organisation
•             Hands-on experience with CRM, BI, or finance systems (e.g. HubSpot, Tableau, Qube, Sage)
•             Strong data analysis and reporting skills, with experience using SQL and Excel
•             Excellent communication skills and the ability to translate technical ideas for non-technical audiences
•             Experience managing projects or initiatives from planning through to delivery
•             Demonstrable stakeholder management and documentation skills
•             Ability to thrive in a fast-paced, collaborative environment

Desirable Skills:

•             Familiarity with property management platforms (MRI Qube, Yardi, etc.)
•             Experience with data migration, ETL tools, and system integration
•             Technical skills in scripting or programming languages (e.g. Python, Ruby)
•             Experience with Microsoft SQL and business process mapping (UML)

This company is at the forefront of digital transformation in the property sector, offering an exciting opportunity to shape how operational technology impacts tenants, landlords, and property managers alike. With flexible working, a collaborative team culture, and significant ownership over your work, this is an ideal role for a tech-savvy problem-solver ready to make an impact.

We are looking to hire for this role in the coming weeks and shortlisting has already begun. For consideration, please apply immediately or get in touch with Chaz or Matthew via email:
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