ServiceNOW Senior Technical Consultant

DXC Technology Inc.
Erskine
2 months ago
Applications closed

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ServiceNOW Senior Technical Consultant

ServiceNOW Senior Technical Consultant

Apply locations GBR - RFW - ERSKINE

Time type: Full time

Posted on: 30+ Days Ago

Job requisition ID: 51519047

Job Description:

Location:Erskine, Scotland (required to be on site)

Salary:Dependent on Experience

Due to Security clearance requirements:Candidates must be UK national/British passport holder/Single nationality/resided in the UK for 10 years.

The role:

As a ServiceNow Technical Consultant, you will be part of an innovative team, working to develop world-class customer solutions using the ServiceNow platform.

Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customizing package-based solutions, data design and conversion, technically-focused testing, and configuring technical infrastructure components; and serve as a technical resource on a team. You will develop and demonstrate specialized knowledge and skills in ServiceNow as an enterprise solution.

Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands-on development to both our client and internal technical resources.

Responsibilities:

  • You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
  • Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.
  • Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
  • Mentoring and training more junior members of the team.
  • Producing documentation and training material for the implemented solutions.

Requirements:

The ideal candidate will have at least proven experience in ServiceNow design and development, preferably in a consulting environment.

Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS are highly advantageous.

An understanding of Service Management concepts, delivery assurance principles, and procedures.

A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.

Ideally, you will have obtained some of the following certifications:

  • ServiceNow Certified Administrator
  • ServiceNow Certified Implementation Specialist
  • ServiceNow Application Developer
  • ITIL Foundation

Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM would be an advantage.

You will need to have strong communication skills, both written and oral, the ability to present solutions to customers including senior management, and be highly focused on providing strong customer service.

Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative, and able to research solutions and make recommendations, willing to learn and take on new challenges.

You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.

What we offer:

You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. As such, you will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development.

You will be joining a supportive and friendly team of consultants who share ideas, knowledge, and creativity to ensure everyone succeeds in the provision of high-quality, leading-edge ServiceNow solutions.

We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

Recruitment fraud:Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor asks a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

About Us

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

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